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Awe of Intangible Cultural Heritage: The Perspective of ICH Tourists

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  • Xinwei Su
  • Xi Li
  • Yingchuang Wang
  • Zhiming Zheng
  • Yuanshui Huang

Abstract

Emotion is an important motivation and experience for tourists, and awe is one of the most anticipated emotional experiences in the travel sector. Previous studies of awe have focused on the natural environment and cultural landscapes, but little research has been conducted on awe in relation to intangible cultural heritage. The current study constructs a research framework that explores the relationship between involvement, experience quality, and loyalty. We adopted a self-administered questionnaire to survey visitors who engaged with the beliefs and customs associated with the sea goddess Mazu on Meizhou Island, China. A total of 450 questionnaires were distributed, and 393 valid questionnaires were returned. Through analysis of the response data, we established that awe is an outcome variable of involvement and experience quality, as well as an antecedent variable of loyalty. Moreover, our findings verify the mediating role of awe between involvement and loyalty, and between experience quality and loyalty. In addition, through a multigroup analysis of male and female tourists, we found a significant difference in the influence of awe on loyalty between the genders. This study is the first to examine awe in relation to intangible cultural heritage, and its findings have valuable practical implications.

Suggested Citation

  • Xinwei Su & Xi Li & Yingchuang Wang & Zhiming Zheng & Yuanshui Huang, 2020. "Awe of Intangible Cultural Heritage: The Perspective of ICH Tourists," SAGE Open, , vol. 10(3), pages 21582440209, July.
    • Handle: RePEc:sae:sagope:v:10:y:2020:i:3:p:2158244020941467
    DOI: 10.1177/2158244020941467
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    References listed on IDEAS

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    1. Dong Lu & Yide Liu & Ivan Lai & Li Yang, 2017. "Awe: An Important Emotional Experience in Sustainable Tourism," Sustainability, MDPI, vol. 9(12), pages 1-15, November.
    2. Xinwei Su & Xi Li & Yanxin Kang, 2019. "A Bibliometric Analysis of Research on Intangible Cultural Heritage Using CiteSpace," SAGE Open, , vol. 9(2), pages 21582440198, April.
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    5. Chen, Ching-Fu & Chen, Fu-Shian, 2010. "Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists," Tourism Management, Elsevier, vol. 31(1), pages 29-35.
    6. Zaichkowsky, Judith Lynne, 1985. "Measuring the Involvement Construct," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(3), pages 341-352, December.
    7. Almeida-Santana, Arminda & Moreno-Gil, Sergio, 2018. "Understanding tourism loyalty: Horizontal vs. destination loyalty," Tourism Management, Elsevier, vol. 65(C), pages 245-255.
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    9. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
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    1. Hao Lei & Youmei Zhou, 2022. "Conducting Heritage Tourism-Led Urban Renewal in Chinese Historical and Cultural Urban Spaces: A Case Study of Datong," Land, MDPI, vol. 11(12), pages 1-23, November.
    2. Jie Chang & Cheng Long & Song Lu & Rui Han, 2022. "Does Government Positively Support the Spatial Distribution of ICH? Evidence of Data from the Yangtze Delta Region of China," Sustainability, MDPI, vol. 15(1), pages 1-17, December.

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