Improving Competitiveness
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DOI: 10.1080/02690940008726507
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References listed on IDEAS
- Paul Phillips & Kwaku Appiah-Adu, 1998. "Benchmarking to Improve the Strategic Planning Process in the Hotel Sector," The Service Industries Journal, Taylor & Francis Journals, vol. 18(1), pages 1-17, January.
- Casey Ichniowski & Kathryn Shaw & Giovanna Prennushi, 1995. "The Effects of Human Resource Management Practices on Productivity," NBER Working Papers 5333, National Bureau of Economic Research, Inc.
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