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The effect of talent management on organizational performance: applied study in Jordanian banks


  • Najm A.

    () (Al-Zaytoonah University of Jordan)

  • Manasrah, Alaa K.

    (Al-Zaytoonah University of Jordan)


Talent management (TM) is the most important topic in most organizations in the last two decades. It is a key strategic issue for local, national, and multinational organizations. It includes a wide range of dimensions and activities such as aligning TM to strategy, maintaining, developing, and retaining/renewing talents which consists of three categories according to the study: the strategic leaders, best professional, and other high performers. With respect to the two approaches to TM, the study concluded that it’s important for effective organizations to avoid the disadvantages of both exclusive and inclusive approaches, and develop its own way of TM in order to achieve high performance and business results. Organizations should seek to increase the support and development programs for high potential and performers in all organizational levels without a narrow focus on senior managers and leaders in the higher levels only (Conger, and Fulmer,2003). This study aims to determine the effect of TM dimensions on organizational performance criteria. Four dimensions of TM were identified, which are: aligning TM to strategy, maintaining, developing, and finally attracting and renewing talents. The effective use of these four dimensions is the essence of TM to create value proposition and achieve competitive advantage in modern organizations. The study found that there is a positive effect of TM dimensions on the three performance criteria in all six banks, which represent the study sample.

Suggested Citation

  • Najm A. & Manasrah, Alaa K., 2017. "The effect of talent management on organizational performance: applied study in Jordanian banks," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 13(1), pages 36-51, JUNE.
  • Handle: RePEc:rse:wpaper:v:13:y:2017:i:1:p:36-51

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    References listed on IDEAS

    1. Schuler, Randall S. & Jackson, Susan E. & Tarique, Ibraiz, 2011. "Global talent management and global talent challenges: Strategic opportunities for IHRM," Journal of World Business, Elsevier, vol. 46(4), pages 506-516, October.
    2. McDonnell, Anthony & Lamare, Ryan & Gunnigle, Patrick & Lavelle, Jonathan, 2010. "Developing tomorrow's leaders--Evidence of global talent management in multinational enterprises," Journal of World Business, Elsevier, vol. 45(2), pages 150-160, April.
    3. Newburry, William & Gardberg, Naomi A. & Sanchez, Juan I., 2014. "Employer Attractiveness in Latin America: The Association Among Foreignness, Internationalization and Talent Recruitment," Journal of International Management, Elsevier, vol. 20(3), pages 327-344.
    4. Beechler, Schon & Woodward, Ian C., 2009. "The global "war for talent"," Journal of International Management, Elsevier, vol. 15(3), pages 273-285, September.
    5. Schiemann, William A., 2014. "From talent management to talent optimization," Journal of World Business, Elsevier, vol. 49(2), pages 281-288.
    6. Tarique, Ibraiz & Schuler, Randall S., 2010. "Global talent management: Literature review, integrative framework, and suggestions for further research," Journal of World Business, Elsevier, vol. 45(2), pages 122-133, April.
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    More about this item


    talent; talent management; aligning TM to strategy; developing; attracting and renewing talents; organizational performance.;

    JEL classification:

    • D2 - Microeconomics - - Production and Organizations
    • H89 - Public Economics - - Miscellaneous Issues - - - Other


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