IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v17y2025i1p359-370.html
   My bibliography  Save this article

Positioning of Mosque Tourism Through Digitalization: A Case Study of Masjid Sri Sendayan Negeri Sembilan Malaysia

Author

Listed:
  • Al-Bakri Mohammad
  • Nazatul Aqilah Sutrisno
  • Tuan Sarifah Aini Syed Ahmad
  • Wan Admiza Wan Hassan
  • Siti Sara Ibrahim

Abstract

Mosque tourism has grown in recent years, attracting millions of tourists to visit mosques worldwide. This phenomenon can be attributed to a combination of factors, including the increasing interest in cultural and religious tourism and the growing awareness and acceptance of Islamic culture. Therefore, Masjid Sri Sendayan is seen to have the potential to be one of the mosques that can gain significant attention from tourists due to its unique design and magnificent architecture. This study aims to explore the positioning of mosque tourism through digitalization in Masjid Sri Sendayan. The methodology of the study includes a qualitative approach, specifically a case study design that involves in-depth interviews with mosque administrators. The Atlas.Ti 22 software was used to analyze and interpret the data collected from interviews, surveys, and observation sources to identify key themes and patterns related to the positioning of digitalization in Masjid Sri Sendayan. The themes developed in this study are mosque structure, mosque management, mosque program (imarah), mosque attraction, type of tourist, tourist facilities, digital type, and digital management. This study contributes to the understanding of how digitalization can play a vital role in positioning Masjid Sri Sendayan as a mosque tourism destination and provides insights for other mosques that seek to enhance their position in the growing mosque tourism industry

Suggested Citation

  • Al-Bakri Mohammad & Nazatul Aqilah Sutrisno & Tuan Sarifah Aini Syed Ahmad & Wan Admiza Wan Hassan & Siti Sara Ibrahim, 2025. "Positioning of Mosque Tourism Through Digitalization: A Case Study of Masjid Sri Sendayan Negeri Sembilan Malaysia," Information Management and Business Review, AMH International, vol. 17(1), pages 359-370.
  • Handle: RePEc:rnd:arimbr:v:17:y:2025:i:1:p:359-370
    DOI: 10.22610/imbr.v17i1(I).4359
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4359/2913
    Download Restriction: no

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4359
    Download Restriction: no

    File URL: https://libkey.io/10.22610/imbr.v17i1(I).4359?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Dalia Streimikiene & Biruta Svagzdiene & Edmundas Jasinskas & Arturas Simanavicius, 2021. "Sustainable tourism development and competitiveness: The systematic literature review," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(1), pages 259-271, January.
    2. Valter Afonso Vieira & Marcos Inácio Severo Almeida & Raj Agnihotri & Nôga Simões De Arruda Corrêa Silva & S. Arunachalam, 2019. "In pursuit of an effective B2B digital marketing strategy in an emerging market," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 1085-1108, November.
    3. Sandra Maria Correia Loureiro & Nikolaos Stylos & Francisco J. Miranda, 2020. "Exploring how mindfulness may enhance perceived value of travel experience," The Service Industries Journal, Taylor & Francis Journals, vol. 40(11-12), pages 800-824, July.
    4. Shah, Denish & Murthi, B.P.S., 2021. "Marketing in a data-driven digital world: Implications for the role and scope of marketing," Journal of Business Research, Elsevier, vol. 125(C), pages 772-779.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ryan Mullins & Raj Agnihotri, 2022. "Digital selling: organizational and managerial influences for frontline readiness and effectiveness," Journal of the Academy of Marketing Science, Springer, vol. 50(4), pages 800-821, July.
    2. Dominik M. Wielgos & Christian Homburg & Christina Kuehnl, 2021. "Digital business capability: its impact on firm and customer performance," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 762-789, July.
    3. Apak, Ömer Ceyhun & Gürbüz, Ahmet, 2023. "The effect of local food consumption of domestic tourists on sustainable tourism," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    4. Amit Kumar Kushwaha & Arpan Kumar Kar, 2024. "MarkBot – A Language Model-Driven Chatbot for Interactive Marketing in Post-Modern World," Information Systems Frontiers, Springer, vol. 26(3), pages 857-874, June.
    5. Hellen Ogutu & Youssef El Archi & Lóránt Dénes Dávid, 2023. "Current trends in sustainable organization management: A bibliometric analysis," Oeconomia Copernicana, Institute of Economic Research, vol. 14(1), pages 11-45, March.
    6. Pipatpong Fakfare & Walanchalee Wattanacharoensil, 2023. "Low‐carbon tourism for island destinations: A crucial alternative for sustainable development," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 180-197, February.
    7. Gözde Özdemir Uçgun & Muhammed Talha Narcı, 2022. "The Role of Demographic Factors in Tourists’ Sustainability Consciousness, Sustainable Tourism Awareness and Purchasing Behavior," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 8(2), pages 215-237, December.
    8. Zhang, Yin & Lu, Baozhou & Zheng, Haidong, 2020. "Can buzzing bring business? Social interactions, network centrality and sales performance: An empirical study on business-to-business communities," Journal of Business Research, Elsevier, vol. 112(C), pages 170-189.
    9. Renata Klafke & Claudia T. Picinin & Diego G. Chevarria, 2021. "Considerations Regarding Donation and Value Co-Creation in Times of COVID-19 Pandemic," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(4), pages 357-376, December.
    10. Dicky Jhon Anderson Butarbutar & Annisa Lisdayanti, 2020. "The impact of internal business environment on marketing strategies effecting marketing performance: Case of retail industry Bandung city, Indonesia," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(4), pages 385-391, July.
    11. Agung Hidayat & Maria Theresia Sri Budiastuti & Edy Trihatmoko & Danardono Danardono & Diah Ainurrohmah, 2024. "The potential of community-based ecotourism development with an ecosystem service approach: a case study of Kaliwlingi Village, Brebes, Indonesia," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(12), pages 31099-31119, December.
    12. Ruba Aljafari & Franck Soh & Pankaj Setia & Ritu Agarwal, 2024. "The local environment matters: Evidence from digital healthcare services for patient engagement," Journal of the Academy of Marketing Science, Springer, vol. 52(5), pages 1343-1365, October.
    13. Itzhak Gnizy, 2025. "When and how digital novel technologies matter to firm marketing performance," Journal of Marketing Analytics, Palgrave Macmillan, vol. 13(1), pages 218-235, March.
    14. Volkmar, Gioia & Fischer, Peter M. & Reinecke, Sven, 2022. "Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management," Journal of Business Research, Elsevier, vol. 149(C), pages 599-614.
    15. Yanan Li & Sid Terason, 2023. "Configuring the Pattern of Sustainable Tourism Development as Affected by the Construction of a High-Speed Railway System," SAGE Open, , vol. 13(3), pages 21582440231, July.
    16. Muhammad Ashraf Fauzi, 2025. "Sustainable tourism and sustainable development goals (SDGs): a state-of-the-art review of past, present, and future trends," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(2), pages 2841-2862, February.
    17. Antolini, Fabrizio & Terraglia, Ivan & Cesarini, Samuele, 2024. "Integrating multiple data sources to measure sustainable tourism in Italian regions," Socio-Economic Planning Sciences, Elsevier, vol. 95(C).
    18. Maier, Erik & Wieringa, Jaap, 2021. "Acquiring customers through online marketplaces? The effect of marketplace sales on sales in a retailer's own channels," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 311-328.
    19. Sudharshini Vasan & Akshat Aditya Rao & Nimit Gupta, 2025. "Examining the impact of advertising, firm-generated content, and user-generated content on customers’ propensity to buy food online," Future Business Journal, Springer, vol. 11(1), pages 1-10, December.
    20. Iacob, Vivien & Jesus, Saúl & Carmo, Cláudia, 2021. "A Systematic Review: Mindfulness Applied on the Field of Tourism," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 9(4), pages 261-275.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:17:y:2025:i:1:p:359-370. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.