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Retaining Talent in Digital, Technology and Innovation Department: Key Factors Influencing Retention at a GLC in Malaysia

Author

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  • Haney Shafira Abdul Halim
  • Dilla Syadia Ab Latiff

Abstract

Employee retention is crucial for organizational success, especially in dynamic fields like Digital, Technology, and Innovation. This correlational study investigated factors influencing employee retention within the DTI department of a Malaysian GLC, guided by Herzberg's Two-Factor Theory. The study examined the relationship between employee retention (dependent variable) and compensation & benefits, work-life balance, career growth opportunities, and training & development (independent variables). Data was collected from a diverse sample of DTI employees using a comprehensive survey and analyzed using Statistical Package for Social Sciences (SPSS) version 29. The findings revealed no significant relationship between compensation & benefits, work-life balance, or career growth opportunities and employee retention. However, a significant positive relationship was found between training & development and employee retention. This study provides insights into the unique factors affecting retention in DTI departments and offers practical recommendations for creating a supportive work environment that enhances employee retention. Specifically, the study highlights the importance of robust training and development programs in fostering employee satisfaction, skills development, and ultimately, higher retention rates.

Suggested Citation

  • Haney Shafira Abdul Halim & Dilla Syadia Ab Latiff, 2024. "Retaining Talent in Digital, Technology and Innovation Department: Key Factors Influencing Retention at a GLC in Malaysia," Information Management and Business Review, AMH International, vol. 16(3), pages 817-831.
    • Handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:817-831
    DOI: 10.22610/imbr.v16i3(I)S.4111
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    References listed on IDEAS

    as
    1. Md Asadul Islam & Dieu Hack-Polay & Mahfuzur Rahman & Mosharrof Hosen & Abigail Hunt & Sujana Shafique, 2022. "Work environment, HR practices and millennial employee retention in hospitality and tourism in Bangladesh," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 19(4), pages 846-867, August.
    2. Jenny Rowley, 2014. "Designing and using research questionnaires," Management Research Review, Emerald Group Publishing Limited, vol. 37(3), pages 308-330, March.
    3. repec:eme:agjsr0:agjsr-05-2022-0061 is not listed on IDEAS
    4. Jenny Rowley, 2014. "Designing and using research questionnaires," Management Research Review, Emerald Group Publishing Limited, vol. 37(3), pages 308-330, March.
    5. Kaltume Mohammed Kamselem & Muhammad Shaheer Nuhu & Kamaldeen A.A Lawal & Amina Muhammad Liman & Mohammed Sani Abdullahi, 2022. "Testing the nexus between reward system, job condition and employee retention through intervening role of employee engagement among nursing staff," Arab Gulf Journal of Scientific Research, Emerald Group Publishing Limited, vol. 40(1), pages 34-53, July.
    6. Jenny Rowley, 2014. "Designing and using research questionnaires," Management Research Review, Emerald Group Publishing Limited, vol. 37(3), pages 308-330, March.
    Full references (including those not matched with items on IDEAS)

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