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Assess the efficacy of China’s Inter-provincial Government Services policy: A quantitative evaluation based on PMC-Index model

Author

Listed:
  • Rong-qing Geng
  • Jian Wu

Abstract

To face with the challenges of governance in the digital age, such as insufficient coordination between regional governments and low quality and efficiency of government services, China has proposed the Inter-provincial Government Services Policy. The policy is capable of realizing the government’s ability to handle service matters for the public in different regions, thus facilitating the regional government’s coordination and upgrading the level of government services. This paper collects and organizes the texts of 28 Inter-provincial Government Services policies, and uses ROSTCM6 text mining software to screen and identify the policy text content. Then a quantitative evaluation method based on the PMC model is proposed to examine the consistency and efficacy of the policy in this paper. The results show that: (a) The policy design is generally considered to be rational, with the majority of policies rated as excellent and a few rated as acceptable. There are no policies considered bad or perfect. From a certain point of view, these policies show obvious advantages in terms of policy nature, policy content and policy function. (b) The equilibrium of various policy indicators implies a high level of policy consistency. It indicates the overall coherence and coordination of the policies, contributing to enhanced predictability, credibility, and operationalization of policies, thereby establishing the foundation for their effective implementation. (c) There are still several weak points with the current policies, including the narrow scope of areas, the lack of medium- and long-term planning, and the insufficiently scientific nature of the instruments, evaluations and citations. This paper presents optimization recommendations aimed at addressing the aforementioned issues, which include expanding the scope of the policy, bolstering the long-term impact of the policy, and enhancing the quality of decision-making.

Suggested Citation

  • Rong-qing Geng & Jian Wu, 2024. "Assess the efficacy of China’s Inter-provincial Government Services policy: A quantitative evaluation based on PMC-Index model," PLOS ONE, Public Library of Science, vol. 19(12), pages 1-22, December.
    • Handle: RePEc:plo:pone00:0310491
    DOI: 10.1371/journal.pone.0310491
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    References listed on IDEAS

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    1. Daniel Veit & Jan Huntgeburth, 2014. "Foundations of Digital Government," Springer Texts in Business and Economics, Springer, edition 127, number 978-3-642-38511-7, January.
    2. Sascha Kraus & Paul Jones & Norbert Kailer & Alexandra Weinmann & Nuria Chaparro-Banegas & Norat Roig-Tierno, 2021. "Digital Transformation: An Overview of the Current State of the Art of Research," SAGE Open, , vol. 11(3), pages 21582440211, September.
    3. Guilisse La Fortune Nkoua Nkuika & Xia Yiqun, 2022. "Quantitative Evaluation and Optimization Path of Advanced Manufacturing Development Policy Based on the PMC–AE Index Model," International Journal of Global Business and Competitiveness, Springer, vol. 17(1), pages 1-11, December.
    4. Brock, William A. & Durlauf, Steven N. & West, Kenneth D., 2007. "Model uncertainty and policy evaluation: Some theory and empirics," Journal of Econometrics, Elsevier, vol. 136(2), pages 629-664, February.
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