Aspects Regarding Internet Banking Services in Romania
Banks have traditionally been interested in using technology to improve their products, services and efficiency. Over a long time they have been using electronic and telecommunication networks for delivering a wide range of value added products and services. With its increasing popularity, Internet is more and more used by banks as a channel for providing their products and services to their customers. This form of banking is generally referred to as Internet banking. The paper examines the features of Internet banking focusing on the substantial growth over the last years as banks use Internet services as an aggressive business strategy to gain market share rather than for making profits.
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- Anssi Mattila & Minna Mattila, 2005. "How perceived security appears in the commercialisation of internet banking," International Journal of Financial Services Management, Inderscience Enterprises Ltd, vol. 1(1), pages 89-101.
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- Yoonhee Tina Chang, 2005. "Dynamics of Internet Banking Adoption," Working Papers 06-2, Centre for Competition Policy, University of East Anglia.
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