IDEAS home Printed from https://ideas.repec.org/a/pet/annals/v15y2015i2p29-36.html
   My bibliography  Save this article

The rise of mobile banking

Author

Listed:
  • Imola Drigă

    (University of Petroșani, Romania)

Abstract

To meet customer’s expectations and needs, electronic banking services have allowed financial transactions to simplify and have increased their attractiveness. Over the past few year, in order to increase customer comfort and maintain profitability, banks around the world have adopted innovative banking technologies and modern e-banking services, such as internet and mobile banking. As a matter of fact, banking over mobile phones is the newest e-banking service with several benefits for both customers and banks. The paper aims to provide an overview of the latest electronic financial channel, underlining various aspects of mobile banking as it represents a key distribution channel for a growing number of customers.

Suggested Citation

  • Imola Drigă, 2015. "The rise of mobile banking," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 15(2), pages 29-36.
    • Handle: RePEc:pet:annals:v:15:y:2015:i:2:p:29-36
    as

    Download full text from publisher

    File URL: https://www.upet.ro/annals/economics/pdf/2015/part2/Driga.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Imola Drigă & Dorina Niţă & Codruţa Dura, 2009. "Aspects Regarding Internet Banking Services in Romania," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 9(3), pages 239-248.
    2. Imola Drigă, 2014. "Online Banking in The Romanian Banking System," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 14(2), pages 85-92.
    3. Pousttchi, Key & Schurig, Martin, 2004. "Assessment of Today’s Mobile Banking Applications from the View of Customer Requirements," MPRA Paper 2913, University Library of Munich, Germany.
    4. Imola Drigă & Claudia Isac, 2014. "E-banking services – features, challenges and benefits," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 14(1), pages 49-58.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Claudia Isac & Imola Drigă, 2015. "Internet banking services - a business necessity in the third millennium," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 15(2), pages 53-62.
    2. Imola Drigă, 2014. "Online Banking in The Romanian Banking System," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 14(2), pages 85-92.
    3. Ching-Mun Cheah & Aik-Chuan Teo & Keng-Boon Ooi & Jessica C. J. Wong, 2013. "Extending The Utaut Model in M-Banking Adoption," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.
    4. Viorica IOAN & Ioana LAZARESCU & Narcisa Tatiana BELIVACA, 2022. "Comparative Analysis of the Evolution of Mobile Banking Services, Advantages and Risks," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 138-147.
    5. Boshkoska Meri & Sotiroski Kosta, 2018. "An empirical study of customer usage and satisfaction with e-banking services in the Republic of Macedonia," Croatian Review of Economic, Business and Social Statistics, Sciendo, vol. 4(1), pages 1-13, June.
    6. Ggombe Kasim Munyegera & Tomoya Matsumoto, 2014. "Mobile Money, Remittances and Rural Household Welfare: Panel Evidence from Uganda," GRIPS Discussion Papers 14-22, National Graduate Institute for Policy Studies.
    7. Imola Drigă & Claudia Isac, 2014. "E-banking services – features, challenges and benefits," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 14(1), pages 49-58.
    8. Claudia Isac, 2016. "Money Transfers Via Online Platforms - Logistics for Business Development," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 16(1), pages 143-150.
    9. Samuel Godadaw Ayinaddis & Birhan Ambachew Taye & Bantie Getnet Yirsaw, 2023. "Examining the effect of electronic banking service quality on customer satisfaction and loyalty: an implication for technological innovation," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-18, December.
    10. Kumbhar, Vijay, 2011. "Financial Inclusion Through M-Banking Services: Scope and Problems in India," MPRA Paper 28724, University Library of Munich, Germany.
    11. Ali Nazaritehrani & Behzad Mashali, 2020. "Development of E-banking channels and market share in developing countries," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-19, December.
    12. Achraf AYADI, 2005. "Value creation in mobile banking," Development and Comp Systems 0508010, University Library of Munich, Germany.
    13. Chirtoc Irina-Elena & Busan Gabriela, 2019. "The Necessity Of Introducing Information Technology In The Activity Of Credit Institutions," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 3, pages 194-199, June.
    14. Shareef, Mahmud Akhter & Baabdullah, Abdullah & Dutta, Shantanu & Kumar, Vinod & Dwivedi, Yogesh K., 2018. "Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 54-67.

    More about this item

    Keywords

    banking; e-banking; mobile banking; m-banking;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pet:annals:v:15:y:2015:i:2:p:29-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Imola Driga (email available below). General contact details of provider: http://www.upet.ro/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.