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Quality Assessment Of Selected Bookselling Websites


  • Witold Chmielarz

    (University of Warsaw)


The purpose of this article is to evaluate and select websites in Polish book sector with regard to quality measured by their usefulness for an individual client. First, the author has presented characteristics of the sector and basic methodological assumptions of the study. Next, he has conducted evaluations by means of a simple scoring method, a scoring method with preferences and relational research using T. Saaty’s AHP (Analytic Hierarchy Process) method. The findings have been analysed and the author has compared the results of the study.

Suggested Citation

  • Witold Chmielarz, 2010. "Quality Assessment Of Selected Bookselling Websites," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 1(1), pages 127-146, May.
  • Handle: RePEc:pcz:journl:v:1:y:2010:i:1:p:127-146

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    References listed on IDEAS

    1. Saaty, Thomas L., 1990. "How to make a decision: The analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 48(1), pages 9-26, September.
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    Cited by:

    1. Witold Chmielarz, 2014. "Analysis Of Selected Websites And Commercial Content Distribution Platforms In Poland," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 10(2), pages 23-32, December.

    More about this item


    e-business; internet bookshops; quality assessment; scoring methods; relational methods;

    JEL classification:

    • L00 - Industrial Organization - - General - - - General
    • C00 - Mathematical and Quantitative Methods - - General - - - General


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