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Safe Together, Vulnerable Apart: How Interstitial Space in Text Logos Impacts Brand Attitudes in Tight versus Loose Cultures

Author

Listed:
  • Tanvi Gupta
  • Henrik Hagtvedt
  • Margaret C Campbell
  • Chris Janiszewski

Abstract

This research demonstrates that interstitial space in textual brand logos—that is, spacious (vs. compact) arrangement of letters—unfavorably influences brand attitude by reducing product safety perceptions. When potential threats are salient, the effect tends to occur within tight (but not loose) cultures, characterized by sensitivity to threats and a need for rigid social structures. When threats are not salient, the effect appears to occur across cultures. Five studies, including lab and field experiments, as well as archival dataset analysis, provide supportive evidence.

Suggested Citation

  • Tanvi Gupta & Henrik Hagtvedt & Margaret C Campbell & Chris Janiszewski, 2021. "Safe Together, Vulnerable Apart: How Interstitial Space in Text Logos Impacts Brand Attitudes in Tight versus Loose Cultures," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(3), pages 474-491.
  • Handle: RePEc:oup:jconrs:v:48:y:2021:i:3:p:474-491.
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    File URL: http://hdl.handle.net/10.1093/jcr/ucab006
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    Citations

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    Cited by:

    1. Malika Malika & Durairaj Maheswaran & Shailendra Pratap Jain, 2022. "Perceived financial constraints and normative influence: discretionary purchase decisions across cultures," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 252-271, March.
    2. Liu, Fu & Wei, Haiying & Zhu, Zhenzhong & Chen, Haipeng (Allan), 2022. "Warmth or competence: Brand anthropomorphism, social exclusion, and advertisement effectiveness," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    3. Li, Ruiqin & Wang, Yan & Zhang, Hongli, 2023. "The shape of premiumness: Logo Shape's effects on perceived brand premiumness and brand preference," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    4. Jingwen Liu & Peng Zou & Yu Ma, 2022. "The Effect of Air Pollution on Food Preferences," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 410-423, March.
    5. Huang, Xiaozhi & Wu, Xitong & Cao, Xin & Wu, Jifei, 2023. "The effect of medical artificial intelligence innovation locus on consumer adoption of new products," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    6. Wang, Yan & Jiang, Jing & Yang, Ying, 2023. "Magic odd numbers: The effect of numerical parity on variety-seeking," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).

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