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Overindividuation in Gift Giving: Shopping for Multiple Recipients Leads Givers to Choose Unique but Less Preferred Gifts

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  • Mary Steffel
  • Robyn A. LeBoeuf

Abstract

This research examines how the social context in which gifts are selected influences gift choices. Six experiments show that, when givers select gifts for multiple recipients, they tend to pass up gifts that would be better liked by one or more recipients in favor of giving different gifts to each recipient, even when recipients will not compare gifts. This overindividuation does not seem to arise because givers perceive recipients' preferences differently when they consider them together versus separately: although givers' gift selections differ between a one-recipient and multiple-recipient context, their perceptions of which gifts would be better liked do not. Rather, overindividuation seems to arise because givers try to be thoughtful by treating each recipient as unique. Consistent with this, givers are more likely to overindividuate when they are encouraged to be thoughtful. Focusing givers on recipients' preferences reduces overindividuation and can help givers select better-liked gifts.

Suggested Citation

  • Mary Steffel & Robyn A. LeBoeuf, 2014. "Overindividuation in Gift Giving: Shopping for Multiple Recipients Leads Givers to Choose Unique but Less Preferred Gifts," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 40(6), pages 1167-1180.
  • Handle: RePEc:oup:jconrs:doi:10.1086/674199
    DOI: 10.1086/674199
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    Cited by:

    1. Julian Givi & Yumei Mu, 2023. "The Oversensitivity in Gift-Giving Phenomenon," Marketing Letters, Springer, vol. 34(4), pages 619-631, December.
    2. Cheng, Andong & Meloy, Margaret G. & Polman, Evan, 2021. "Picking Gifts for Picky People," Journal of Retailing, Elsevier, vol. 97(2), pages 191-206.
    3. Ximena Garcia-Rada & Mary Steffel & Elanor F Williams & Michael I Norton, 2022. "Consumers Value Effort over Ease When Caring for Close Others [Inclusion of Other in the Self Scale and the Structure of Interpersonal Closeness]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(6), pages 970-990.
    4. Wu, Ruomeng & Steffel, Mary & Shavitt, Sharon, 2021. "Buying gifts for multiple recipients: How culture affects whose desires are prioritized," Journal of Business Research, Elsevier, vol. 132(C), pages 10-20.
    5. Polman, Evan & Wu, Kaiyang, 2020. "Decision making for others involving risk: A review and meta-analysis," Journal of Economic Psychology, Elsevier, vol. 77(C).
    6. Bose, Arundhati Sarkar & Sarkar, Sumit, 2022. "Delight or disappointment? A model of signal-based other-pleasing choice," Journal of choice modelling, Elsevier, vol. 42(C).
    7. Jingyi Lu & Zhengyan Liu & Zhe Fang, 2016. "Hedonic products for you, utilitarian products for me," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 11(4), pages 332-341, July.
    8. Cavanaugh, Lisa A. & Gino, Francesca & Fitzsimons, Gavan J., 2015. "When doing good is bad in gift giving: Mis-predicting appreciation of socially responsible gifts," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 178-189.
    9. Jiamin Yin & Yansu Wang & Jun Pang & Kanliang Wang, 2020. "Customizing products for self versus close others: the effect of intended recipient on creator perceptions of product uniqueness," Marketing Letters, Springer, vol. 31(1), pages 73-87, March.
    10. Christopher K. Hsee & Ying Zeng & Xilin Li & Alex Imas, 2021. "Bounded Rationality in Strategic Decisions: Undershooting in a Resource Pool-Choice Dilemma," Management Science, INFORMS, vol. 67(10), pages 6553-6567, October.
    11. Park, Yookyung & Yi, Youjae, 2022. "Is a gift on sale “heart-discounted†? Givers’ misprediction on the value of discounted gifts and the influence of service robots," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    12. repec:cup:judgdm:v:11:y:2016:i:4:p:332-341 is not listed on IDEAS
    13. Herzenstein, Michal & Dholakia, Utpal M. & Sonenshein, Scott, 2020. "How the number of options affects prosocial choice," International Journal of Research in Marketing, Elsevier, vol. 37(2), pages 356-370.
    14. Wu, Laurie & Lee, Christopher, 2016. "Limited Edition for Me and Best Seller for You: The Impact of Scarcity versus Popularity Cues on Self versus Other-Purchase Behavior," Journal of Retailing, Elsevier, vol. 92(4), pages 486-499.
    15. Givi, Julian, 2020. "(Not) giving the same old song and dance: Givers’ misguided concerns about thoughtfulness and boringness keep them from repeating gifts," Journal of Business Research, Elsevier, vol. 117(C), pages 87-98.

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