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A Complexity Science - Based Management Framework for Virtual Organisations

  • Nicolette Papastefanou


    (Department of Public Relations and Business Communication, Tshwane University of Technology, Pretoria, South Africa)

  • SE Arnoldi-van der Walt

    (Department of Public Relations and Business Communication, Tshwane University of Technology, Pretoria, South Africa)

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    The virtual organisation challenges traditional management assumptions because a new means of coordinating globally dispersed employees is needed. To understand the collective activities of a workforce separated by space and time, this paper describes a complexity science-based management framework for virtual organisations. Specific focus is on a South African virtual organisation as a complex adaptive system. A single, embedded case study strategy was followed, and multiple data sources used to generate theory. In this paper, results are reported that clarify the management of an organisation where technology replaces conventional face-to-face contexts for socialisation and assimilation. The paper shows how managers create a virtual context for sharing meaning and interaction through synergy, empowerment, participation and an accountable, committed workforce.

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    Article provided by Faculty of Economics in Osijek, Croatia in its journal Interdisciplinary Management Research.

    Volume (Year): 5 (2009)
    Issue (Month): ()
    Pages: 319-327

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    Handle: RePEc:osi:journl:v:5:y:2009:p:319-327
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