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Electronic Groups at Work

Author

Listed:
  • Tom Finholt

    (Department of Social and Decision Sciences, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213-2833)

  • Lee S. Sproull

    (Department of Social and Decision Sciences, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213-2833)

Abstract

This paper considers how computer-based communication technology, specifically electronic group mail, might affect group behavior in organizations. It proposes a framework for analyzing groups formed by electronic distribution lists. It describes the scope and nature of electronic group mail in one organization, illustrates how members of electronic distribution lists can exhibit fundamental group processes, and compares behavior in different kinds of electronic groups. It suggests that the electronic group at work is a new social phenomenon that may contribute importantly to organizational behavior.

Suggested Citation

  • Tom Finholt & Lee S. Sproull, 1990. "Electronic Groups at Work," Organization Science, INFORMS, vol. 1(1), pages 41-64, February.
    • Handle: RePEc:inm:ororsc:v:1:y:1990:i:1:p:41-64
    DOI: 10.1287/orsc.1.1.41
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    Citations

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    Cited by:

    1. Yates, JoAnne, 1951- & Orlikowski, Wanda J. & Okamura, Kazuo., 1995. "Explicit and implicit structuring of genres : electronic communication in a Japanese R&D organization," Working papers 3809-95., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. Andrew L. Kun & Raffaella Sadun & Orit Shaer & Thomaz Teodorovicz, 2022. "How does working from home during Covid-19 affect what managers do? Evidence from time-use studies," CEP Discussion Papers dp1844, Centre for Economic Performance, LSE.
    3. Jonathon N. Cummings & J. Alberto Espinosa & Cynthia K. Pickering, 2009. "Crossing Spatial and Temporal Boundaries in Globally Distributed Projects: A Relational Model of Coordination Delay," Information Systems Research, INFORMS, vol. 20(3), pages 420-439, September.
    4. Daniel Palacios-Marqués & Salvador Roig-Dobón & Irene Comeig, 2017. "Background factors to innovation performance: results of an empirical study using fsQCA methodology," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(5), pages 1939-1953, September.
    5. Richa Sharma Vyas & N. P. Singh & Shilpi Bhabhra, 2007. "Media Displacement Effect: Investigating the Impact of Internet on Newspaper Reading Habits of Consumers," Vision, , vol. 11(2), pages 29-40, April.
    6. Ngwenyama, Ojelanki K. & Bryson, Noel, 1999. "Eliciting and mapping qualitative preferences to numeric rankings in group decision making," European Journal of Operational Research, Elsevier, vol. 116(3), pages 487-497, August.
    7. Michele Griessmair & Sabine T. Koeszegi, 2009. "Exploring the Cognitive-Emotional Fugue in Electronic Negotiations," Group Decision and Negotiation, Springer, vol. 18(3), pages 213-234, May.
    8. Brian S. Butler, 2001. "Membership Size, Communication Activity, and Sustainability: A Resource-Based Model of Online Social Structures," Information Systems Research, INFORMS, vol. 12(4), pages 346-362, December.
    9. Karolien Lenaerts & Miroslav Beblavý & Brian Fabo, 2016. "Prospects for utilisation of non-vacancy Internet data in labour market analysis—an overview," IZA Journal of Labor Economics, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 5(1), pages 1-18, December.
    10. Yates, JoAnne, 1951- & Orlikowski, Wanda J., 1993. "Knee-jerk anti-LOOPism and other E-mail phenomena : oral, written, and electronic patterns in computer-mediated communication," Working papers WP 3578-93., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    11. Wee-Kek Tan & Chuan-Hoo Tan & Hock-Hai Teo, 2012. "Conveying information effectively in a virtual world: Insights from synthesized task closure and media richness," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(6), pages 1198-1212, June.
    12. Orlikowski, Wanda J. (Wanda Janina)., 1992. "Learning from notes : organizational issues in groupware implementation," Working papers #134. Working paper (Sloa, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    13. Philippe Chapellier & Thouraya Trigui, 2007. "Cabinets D'Expertise Comptable : Impacts D'Internet Sur La Relation Client Et La Performance," Post-Print halshs-00543092, HAL.
    14. D Shaw & F Ackermann & C Eden, 2003. "Approaches to sharing knowledge in group problem structuring," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 54(9), pages 936-948, September.
    15. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
    16. Kristin Behfar & Ray Friedman & Jeanne Brett, 2016. "Managing Co-occurring Conflicts in Teams," Group Decision and Negotiation, Springer, vol. 25(3), pages 501-536, May.
    17. Jeppesen, Lars Bo & Laursen, Keld, 2009. "The role of lead users in knowledge sharing," Research Policy, Elsevier, vol. 38(10), pages 1582-1589, December.
    18. Nada Korac-Kakabadse & Alexander Kouzmin & Andrew Korac-Kakabadse, 2000. "Information Technology-Enabled Communication and Organizational Effectiveness," International Review of Public Administration, Taylor & Francis Journals, vol. 5(1), pages 17-36, June.
    19. Rullani, Francesco & Haefliger, Stefan, 2013. "The periphery on stage: The intra-organizational dynamics in online communities of creation," Research Policy, Elsevier, vol. 42(4), pages 941-953.
    20. Meng Ma & Ritu Agarwal, 2007. "Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities," Information Systems Research, INFORMS, vol. 18(1), pages 42-67, March.
    21. Nowak, Michael J. & Grantham, Charles E., 2000. "The virtual incubator: managing human capital in the software industry," Research Policy, Elsevier, vol. 29(2), pages 125-134, February.
    22. Yates, JoAnne, 1951- & Orlikowski, Wanda J., 2003. "Mediated communication in organizations : a theoretical framework and research agenda," Working papers #110, Massachusetts Institute of Technology (MIT), Sloan School of Management.

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