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The Role of Instrumental and Expressive Social Ties in Employees' Perceptions of Organizational Justice

Author

Listed:
  • Elizabeth Eve Umphress

    (Mays School of Business, Texas A&M University, College Station, Texas 77843-4221)

  • Giuseppe (Joe) Labianca

    (Goizueta Business School, Emory University, 1300 Clifton Road, Atlanta, Georgia 30322)

  • Daniel J. Brass

    (School of Management, Gatton College of Business and Economics, University of Kentucky, Lexington, Kentucky 40506)

  • Edward (Eli) Kass

    (Erivan K. Haub School of Business, Saint Joseph's University, 5600 City Avenue, Philadelphia, Pennsylvania 19131)

  • Lotte Scholten

    (Department of Work and Organizational Psychology, University of Amsterdam, Roetersstraat 15, 1018 WB, Amsterdam)

Abstract

We argue that employees' organizational justice perceptions are, in part, influenced by whom they associate with in the workplace. Consequently, we examine the link between different types of social ties and the interpersonal similarity of employees' perceptions of interactional, procedural, and distributive justice through a social network study in a division of a Fortune 500 firm. We predicted and found that social ties influence perceptions of justice to different extents, depending on the type of justice assessed. Expressive ties were associated with greater similarity in coworkers' perceptions than instrumental ties in the most affect-inducing justice perceptions, perceptions of interactional justice. Our findings suggest that the opinions held by an individual's coworkers influence others' justice perceptions, especially when justice is ambiguous and affect inducing, and that different justice perceptions may be transmitted via different types of social ties.

Suggested Citation

  • Elizabeth Eve Umphress & Giuseppe (Joe) Labianca & Daniel J. Brass & Edward (Eli) Kass & Lotte Scholten, 2003. "The Role of Instrumental and Expressive Social Ties in Employees' Perceptions of Organizational Justice," Organization Science, INFORMS, vol. 14(6), pages 738-753, December.
    • Handle: RePEc:inm:ororsc:v:14:y:2003:i:6:p:738-753
    DOI: 10.1287/orsc.14.6.738.24865
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    References listed on IDEAS

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    4. Richard S. Krannich & Craig R. Humphrey, 1986. "Using Key Informant Data in Comparative Community Research," Sociological Methods & Research, , vol. 14(4), pages 473-493, May.
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