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Privacy-Preserving Personalized Recommender Systems

Author

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  • Xingyu Fu

    (School of Marketing, UNSW Business School, University of New South Wales, Sydney, New South Wales 2052, Australia)

  • Ningyuan Chen

    (Rotman School of Management, University of Toronto, Toronto, Ontario M5S 3E6, Canada)

  • Pin Gao

    (School of Data Science, The Chinese University of Hong Kong, Shenzhen 518172, China; and School of Management and Economics, The Chinese University of Hong Kong, Shenzhen 518172, China)

  • Yang Li

    (Ivey Business School, Western University, London, Ontario N6G 0N1, Canada)

Abstract

Problem definition : Personalized product recommendations are crucial for online platforms but pose privacy risks. To address these concerns, we propose recommendation policies that adhere to differential privacy constraints. Methodology/results : We develop a theoretical model where the recommendation policy selects products based on consumers’ preference rankings, learned from personal data. Unlike conventional recommendation policies that primarily focus on prospering from meeting consumer satisfaction, our approach applies differential privacy to mitigate the risk of exposing personal information to man-in-the-middle attackers during the transmission of recommendations over communication networks, such as the Internet. As a result, this policy accounts for the tradeoff between personalization and privacy. Our analysis shows the optimal policy is a coarse-grained threshold policy, where products are randomly recommended with either high or low probability based on whether their preference rankings are above or below a certain threshold. We further explore the comparative statics of this threshold in an asymptotic regime with a large number of products, as is typical for online platforms. Moreover, we examine the economic implications of privacy protection. When product prices are exogenous, privacy protection reduces consumer surplus due to lower match values between consumers and recommended products. However, when retailers set prices endogenously, the impact on consumer surplus is nonmonotonic, reflecting a tradeoff between recommendation accuracy and price inflation. Managerial implications : Our findings offer insights for practitioners developing privacy-preserving personalized recommendation policies and provide regulators with a deeper understanding of the economic consequences of privacy protection in recommender systems.

Suggested Citation

  • Xingyu Fu & Ningyuan Chen & Pin Gao & Yang Li, 2026. "Privacy-Preserving Personalized Recommender Systems," Manufacturing & Service Operations Management, INFORMS, vol. 28(1), pages 271-289, January.
  • Handle: RePEc:inm:ormsom:v:28:y:2026:i:1:p:271-289
    DOI: 10.1287/msom.2023.0271
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    References listed on IDEAS

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