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Smart City Operations: Modeling Challenges and Opportunities

Author

Listed:
  • Sameer Hasija

    (Technology and Operations Management, INSEAD Singapore, Singapore 138676;)

  • Zuo-Jun Max Shen

    (Department of Industrial Engineering & Operations Research, University of California, Berkeley, Berkeley, California 94720;)

  • Chung-Piaw Teo

    (Department of Analytics and Operations, National University of Singapore, Singapore 119077)

Abstract

We discuss some recent developments in smart city initiatives across the world to motivate the opportunities and challenges that such initiatives pose, and we categorize them into three themes: data access and collection, end-user utility, and economic viability of different solutions. We recognize that the academic literature that can help in addressing some of these challenges is at its nascent state and provide guidelines on how manufacturing and service operations management scholars can contribute to the global smart city movement.

Suggested Citation

  • Sameer Hasija & Zuo-Jun Max Shen & Chung-Piaw Teo, 2020. "Smart City Operations: Modeling Challenges and Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 203-213, January.
    • Handle: RePEc:inm:ormsom:v:22:y:2020:i:1:p:203-213
    DOI: 10.1287/msom.2019.0823
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    References listed on IDEAS

    as
    1. Jia Shu & Mabel C. Chou & Qizhang Liu & Chung-Piaw Teo & I-Lin Wang, 2013. "Models for Effective Deployment and Redistribution of Bicycles Within Public Bicycle-Sharing Systems," Operations Research, INFORMS, vol. 61(6), pages 1346-1359, December.
    2. Volodymyr Babich & Gilles Hilary, 2019. "Distributed Ledgers and Operations: What Operations Management Researchers Should Know about Blockchain Technology," Post-Print hal-02005158, HAL.
    3. Nan Yang & Yong Long Lim, 2018. "Temporary Incentives Change Daily Routines: Evidence from a Field Experiment on Singapore’s Subways," Management Science, INFORMS, vol. 64(7), pages 3365-3379, July.
    4. Wei Qi & Zuo‐Jun Max Shen, 2019. "A Smart‐City Scope of Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 28(2), pages 393-406, February.
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