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Individual Centrality and Performance in Virtual R& D Groups: An Empirical Study

Author

Listed:
  • Manju K. Ahuja

    () (Kelley School of Business, Information Systems Department, Indiana University, 1309 East Tenth Street, Bloomington, Indiana 47405)

  • Dennis F. Galletta

    () (Katz Graduate School of Business, University of Pittsburgh, Pittsburgh, Pennsylvania 15260)

  • Kathleen M. Carley

    () (Department of Social & Decision Sciences, Carnegie Mellon University, 208 Porter Hall, Pittsburgh, Pennsylvania 15213)

Abstract

Communication technologies support virtual R&D groups by enabling immediate and frequent interaction of their geographically-distributed members. Performance of members in such groups has yet to be studied longitudinally. A model proposes not only direct effects of functional role, status, and communication role on individual performance, but also indirect effects through individual centrality. Social network analysis was performed on e-mail samples from two time periods separated by four years. Analysis revealed both direct and indirect effects as hypothesized; however, the indirect effects were more consistent in both time periods. The clearest findings were that centrality mediates the effects of functional role, status, and communication role on individual performance. Interestingly, centrality was a stronger direct predictor of performance than the individual characteristics considered in this study. The study illustrates the usefulness of accounting for network effects for better understanding individual performance in virtual groups.

Suggested Citation

  • Manju K. Ahuja & Dennis F. Galletta & Kathleen M. Carley, 2003. "Individual Centrality and Performance in Virtual R& D Groups: An Empirical Study," Management Science, INFORMS, vol. 49(1), pages 21-38, January.
  • Handle: RePEc:inm:ormnsc:v:49:y:2003:i:1:p:21-38
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    File URL: http://dx.doi.org/10.1287/mnsc.49.1.21.12756
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    References listed on IDEAS

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    1. Lee Sproull & Sara Kiesler, 1986. "Reducing Social Context Cues: Electronic Mail in Organizational Communication," Management Science, INFORMS, vol. 32(11), pages 1492-1512, November.
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    Cited by:

    1. Walter, Jorge & Lechner, Christoph & Kellermanns, Franz W., 2007. "Knowledge transfer between and within alliance partners: Private versus collective benefits of social capital," Journal of Business Research, Elsevier, vol. 60(7), pages 698-710, July.
    2. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2010. "SMEs; Virtual Research and Development (R&D) Teams and New Product Development: A Literature Review," Post-Print hal-00593362, HAL.
    3. Michael Haenlein, 2011. "A social network analysis of customer-level revenue distribution," Marketing Letters, Springer, vol. 22(1), pages 15-29, March.
    4. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2009. "Modified Stage-Gate: A Conceptual Model of Virtual Product Development Process," Post-Print hal-00593359, HAL.
    5. Teigland, Robin & Wasko, Molly, 2009. "Knowledge transfer in MNCs: Examining how intrinsic motivations and knowledge sourcing impact individual centrality and performance," Journal of International Management, Elsevier, vol. 15(1), pages 15-31, March.
    6. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2008. "Dealing with Virtual R&D Teams in New Product Development," MPRA Paper 27120, University Library of Munich, Germany, revised Oct 2008.
    7. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2008. "Virtual teams: A literature review," MPRA Paper 27001, University Library of Munich, Germany, revised Jan 2009.
    8. repec:eee:phsmap:v:490:y:2018:i:c:p:1-12 is not listed on IDEAS
    9. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2009. "Virtual Teams for New Product Development – An Innovative Experience for R&D Engineers," MPRA Paper 27034, University Library of Munich, Germany, revised Jul 2009.
    10. Yuan, Jia & Zhang, Qian-Ming & Gao, Jian & Zhang, Linyan & Wan, Xue-Song & Yu, Xiao-Jun & Zhou, Tao, 2016. "Promotion and resignation in employee networks," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 444(C), pages 442-447.
    11. Shafia, Mohammad Ali & Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2009. "Consideration of the virtual team work and disabled citizens, as promising opportunity providers for the e government infrastructure's formation," MPRA Paper 27265, University Library of Munich, Germany, revised 10 Apr 2009.
    12. Atul Nerkar & Srikanth Paruchuri, 2005. "Evolution of R&D Capabilities: The Role of Knowledge Networks Within a Firm," Management Science, INFORMS, vol. 51(5), pages 771-785, May.
    13. Zhiang (John) Lin & Haibin Yang & Irem Demirkan, 2007. "The Performance Consequences of Ambidexterity in Strategic Alliance Formations: Empirical Investigation and Computational Theorizing," Management Science, INFORMS, vol. 53(10), pages 1645-1658, October.
    14. repec:eee:infome:v:11:y:2017:i:2:p:407-422 is not listed on IDEAS
    15. Hisato Tashiro & Antonio Lau & Junichiro Mori & Nobuzumi Fujii & Yuya Kajikawa, 2012. "E-mail networks and leadership performance," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(3), pages 600-606, March.
    16. Jorge Colazo, 2016. "A Cognitive Load View And Empirical Test Of Collaboration Network Structure Versus Learning Rates In New Software Development," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(01), pages 1-28, January.

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