E-mail and Direct Participation in Decision Making: A Literature Review
This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.
|Date of creation:||03 Jul 2002|
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- Bernard C. Y. Tan & Kwok-Kee Wei & Richard T. Watson & Danial L. Clapper & Ephraim R. McLean, 1998. "Computer-Mediated Communication and Majority Influence: Assessing the Impact in an Individualistic and a Collectivistic Culture," Management Science, INFORMS, vol. 44(9), pages 1263-1278, September.
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