IDEAS home Printed from https://ideas.repec.org/a/ibn/assjnl/v13y2017i4p14.html

Effects of Chinese Sport Tourists’ Perceptions toward Service Quality in Jeju Island

Author

Listed:
  • Shiheng Zeng
  • Sung-Bum Chun
  • Weisheng Chiu
  • Chanmin Park
  • Chul Won Lee

Abstract

Purpose-This study proposed a research model to examine the effect of the service quality of the sport tourism industry on Chinese tourists’ satisfaction and future intention and subjective well-being in Jeju Island. Methodology-Data were recruited from 349 Chinese tourists, who participated in sport activities in Jeju Island. Findings-The findings indicate the physical environment quality and outcome quality have positive influences on tourist satisfaction. Tourist satisfaction significantly and positively influenced tourists’ future behavioral intentions and subjective well-being. All Chinese respondents positively evaluated the service quality in Jeju Island. Value-This study contributes to the understanding of the sports tourism industry targeting Chinese tourists in Jeju Island.

Suggested Citation

  • Shiheng Zeng & Sung-Bum Chun & Weisheng Chiu & Chanmin Park & Chul Won Lee, 2017. "Effects of Chinese Sport Tourists’ Perceptions toward Service Quality in Jeju Island," Asian Social Science, Canadian Center of Science and Education, vol. 13(4), pages 1-14, April.
    • Handle: RePEc:ibn:assjnl:v:13:y:2017:i:4:p:14
    as

    Download full text from publisher

    File URL: https://ccsenet.org/journal/index.php/ass/article/download/66153/36445
    Download Restriction: no
    File URL: https://ccsenet.org/journal/index.php/ass/article/view/66153
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lee, Sangjae & Jeon, Sungil & Kim, Doyoung, 2011. "The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea," Tourism Management, Elsevier, vol. 32(5), pages 1115-1124.
    2. Frijters, Paul & Johnston, David W. & Shields, Michael A., 2008. "Happiness Dynamics with Quarterly Life Event Data," IZA Discussion Papers 3604, IZA Network @ LISER.
    3. Dolan, Paul & Peasgood, Tessa & White, Mathew, 2008. "Do we really know what makes us happy A review of the economic literature on the factors associated with subjective well-being," Journal of Economic Psychology, Elsevier, vol. 29(1), pages 94-122, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Baetschmann, Gregori & Staub, Kevin E. & Studer, Raphael, 2016. "Does the stork deliver happiness? Parenthood and life satisfaction," Journal of Economic Behavior & Organization, Elsevier, vol. 130(C), pages 242-260.
    2. Plagnol, Anke C., 2011. "Financial satisfaction over the life course: The influence of assets and liabilities," Journal of Economic Psychology, Elsevier, vol. 32(1), pages 45-64, February.
    3. Kate Preston & Arthur Grimes, 2019. "Migration, Gender, Wages and Wellbeing: Who Gains and in Which Ways?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 144(3), pages 1415-1452, August.
    4. Paul Downward & Simona Rasciute, 2011. "An Economic Analysis of the Subjective Health and Well-being of Physical Activity," Chapters, in: Plácido Rodríguez & Stefan Késenne & Brad R. Humphreys (ed.), The Economics of Sport, Health and Happiness, chapter 2, Edward Elgar Publishing.
    5. Justina AV Fischer, 2010. "Accounting for Unobserved Country Heterogeneity in Happiness Research: Country Fixed Effects versus Region Fixed Effects," CEIS Research Paper 164, Tor Vergata University, CEIS, revised 28 May 2010.
    6. Nattavudh Powdthavee, 2012. "Jobless, Friendless and Broke: What Happens to Different Areas of Life Before and After Unemployment?," Economica, London School of Economics and Political Science, vol. 79(315), pages 557-575, July.
    7. Tim Pawlowski & Paul Downward & Simona Rasciute, 2014. "Does national pride from international sporting success contribute to well-being? An international investigation," Sport Management Review, Taylor & Francis Journals, vol. 17(2), pages 121-132, April.
    8. Paul Frijters & David W. Johnston & Michael A. Shields, 2014. "Does Childhood Predict Adult Life Satisfaction? Evidence from British Cohort Surveys," Economic Journal, Royal Economic Society, vol. 124(580), pages 688-719, November.
    9. Frijters, Paul & Johnston, David W. & Shields, Michael A., 2011. "Destined for (Un)Happiness: Does Childhood Predict Adult Life Satisfaction?," IZA Discussion Papers 5819, IZA Network @ LISER.
    10. Goerke, Laszlo, 2013. "Relative consumption and tax evasion," Journal of Economic Behavior & Organization, Elsevier, vol. 87(C), pages 52-65.
    11. Yunxiao Dang & Guanpeng Dong & Yu Chen & Kelvyn Jones & Wenzhong Zhang, 2019. "Residential environment and subjective well-being in Beijing: A fine-grained spatial scale analysis using a bivariate response binomial multilevel model," Environment and Planning B, , vol. 46(4), pages 648-667, May.
    12. Giovanni Perucca, 2019. "Residents’ Satisfaction with Cultural City Life: Evidence from EU Cities," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(2), pages 461-478, April.
    13. Tofallis, Chris, 2020. "Which formula for national happiness?," Socio-Economic Planning Sciences, Elsevier, vol. 70(C).
    14. Giuseppina Guagnano & Elisabetta Santarelli & Isabella Santini, 2016. "Can Social Capital Affect Subjective Poverty in Europe? An Empirical Analysis Based on a Generalized Ordered Logit Model," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(2), pages 881-907, September.
    15. Jinsoo Hwang & Kyuhyeon Joo & Joonho Moon, 2023. "Relationships among Experience Economy, Tour Quality, Tour Satisfaction, and Word-of-Mouth in the Senior Tourism Context in Korea: The Moderating Role of Tour Guiding Services," Sustainability, MDPI, vol. 15(8), pages 1-13, April.
    16. Ada Ferrer-i-Carbonell & Xavier Ramos, 2010. "Inequality Aversion and Risk Attitudes," SOEPpapers on Multidisciplinary Panel Data Research 271, DIW Berlin, The German Socio-Economic Panel (SOEP).
    17. Bruno S. Frey & Anthony Gullo, 2021. "Does Sports Make People Happier, or Do Happy People More Sports?," Journal of Sports Economics, , vol. 22(4), pages 432-458, May.
    18. Bruno Frey, 2011. "Tullock challenges: happiness, revolutions, and democracy," Public Choice, Springer, vol. 148(3), pages 269-281, September.
    19. Violeta Misheva, 2016. "What Determines Emotional Well-Being? The Role of Adverse Experiences: Evidence Using Twin Data," Journal of Happiness Studies, Springer, vol. 17(5), pages 1921-1937, October.
    20. Clark, Andrew E. & Lepinteur, Anthony, 2019. "The causes and consequences of early-adult unemployment: Evidence from cohort data," Journal of Economic Behavior & Organization, Elsevier, vol. 166(C), pages 107-124.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:assjnl:v:13:y:2017:i:4:p:14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.