IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2023i1p304-d1309600.html

Unveiling the Impact of Digitalization on Supply Chain Performance in the Post-COVID-19 Era: The Mediating Role of Supply Chain Integration and Efficiency

Author

Listed:
  • Esam Salamah

    (Business Administration Department, Institute of Graduate Research and Studies, University of Mediterranean Karpasia, TRNC, Mersin 33000, Turkey)

  • Ahmad Alzubi

    (Business Administration Department, Institute of Graduate Research and Studies, University of Mediterranean Karpasia, TRNC, Mersin 33000, Turkey)

  • Azmiye Yinal

    (Business Administration Department, Institute of Graduate Research and Studies, University of Mediterranean Karpasia, TRNC, Mersin 33000, Turkey)

Abstract

In the context of the rapidly evolving landscape shaped by the increased prevalence of digital technologies and the transformative dynamics of supply chains in the post-COVID-19 era, this research seeks to address a crucial gap by examining the mediating role played by supply chain integration and efficiency. The primary aim is to provide a more comprehensive and nuanced understanding of how digitalization influences networks of supply chain performance. Moreover, we delve into the moderating impact of supply chain dynamism on shaping this association. Through a simple random sampling technique, survey data were collected from 293 Turkish manufacturing firms via an online survey and analyzed using structural equation modeling. The findings underscore that digitalization significantly enhances supply chain integration and efficiency, thereby contributing to improved supply chain performance. Notably, supply chain integration and efficiency were identified as key mediators in the relationship between digitalization and supply chain performance. Furthermore, we investigate the moderating effect of supply chain dynamism, revealing its positive influence on the association between digitalization and supply chain integration. Rooted in key theories such as the resource-based view and dynamic capabilities, this study provides valuable insights by unraveling the intricate processes through which digitalization’s impact is channeled in the post-COVID-19 era. The research extends the current literature by considering the contextual role of supply chain dynamism, shedding light on the complex dynamics between digitalization and supply chain outcomes.

Suggested Citation

  • Esam Salamah & Ahmad Alzubi & Azmiye Yinal, 2023. "Unveiling the Impact of Digitalization on Supply Chain Performance in the Post-COVID-19 Era: The Mediating Role of Supply Chain Integration and Efficiency," Sustainability, MDPI, vol. 16(1), pages 1-28, December.
    • Handle: RePEc:gam:jsusta:v:16:y:2023:i:1:p:304-:d:1309600
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/1/304/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/16/1/304/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Eller, Robert & Alford, Philip & Kallmünzer, Andreas & Peters, Mike, 2020. "Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization," Journal of Business Research, Elsevier, vol. 112(C), pages 119-127.
    2. Kirti Nayal & Rakesh D. Raut & Vinay Surendra Yadav & Pragati Priyadarshinee & Balkrishna E. Narkhede, 2022. "RETRACTED: The impact of sustainable development strategy on sustainable supply chain firm performance in the digital transformation era," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 845-859, March.
    3. Timothy Park & Robert King, 2007. "Evaluating food retailing efficiency: the role of information technology," Journal of Productivity Analysis, Springer, vol. 27(2), pages 101-113, April.
    4. Meier, Oliver & Gruchmann, Tim & Ivanov, Dmitry, 2023. "Circular supply chain management with blockchain technology: A dynamic capabilities view," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 176(C).
    5. Giovanni Zampone & Giuseppe Nicolò & Giuseppe Sannino & Serena De Iorio, 2022. "Gender diversity and SDG disclosure: the mediating role of the sustainability committee," Journal of Applied Accounting Research, Emerald Group Publishing Limited, vol. 25(1), pages 171-193, December.
    6. Caputo, Andrea & Pizzi, Simone & Pellegrini, Massimiliano M. & Dabić, Marina, 2021. "Digitalization and business models: Where are we going? A science map of the field," Journal of Business Research, Elsevier, vol. 123(C), pages 489-501.
    7. Ha, Le Thanh, 2022. "Effects of digitalization on financialization: Empirical evidence from European countries," Technology in Society, Elsevier, vol. 68(C).
    8. Yu, Wantao & Jacobs, Mark A. & Chavez, Roberto & Yang, Jiehui, 2019. "Dynamism, disruption orientation, and resilience in the supply chain and the impacts on financial performance: A dynamic capabilities perspective," International Journal of Production Economics, Elsevier, vol. 218(C), pages 352-362.
    9. Chen, Meng & Tang, Xinlin & Liu, Hefu & Gu, Jibao, 2023. "The impact of supply chain concentration on integration and business performance," International Journal of Production Economics, Elsevier, vol. 257(C).
    10. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Bryde, David J. & Giannakis, Mihalis & Foropon, Cyril & Roubaud, David & Hazen, Benjamin T., 2020. "Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 226(C).
    11. Barbara Flynn & Mark Pagell & Brian Fugate, 2018. "Editorial: Survey Research Design in Supply Chain Management: The Need for Evolution in Our Expectations," Journal of Supply Chain Management, Institute for Supply Management, vol. 54(1), pages 1-15, January.
    12. Amine Belhadi & Venkatesh Mani & Sachin S. Kamble & Syed Abdul Rehman Khan & Surabhi Verma, 2024. "Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation," Annals of Operations Research, Springer, vol. 333(2), pages 627-652, February.
    13. Muhammad Noman Shafique & Ammar Rashid & Sook Fern Yeo & Umar Adeel, 2023. "Transforming Supply Chains: Powering Circular Economy with Analytics, Integration and Flexibility Using Dual Theory and Deep Learning with PLS-SEM-ANN Analysis," Sustainability, MDPI, vol. 15(15), pages 1-23, August.
    14. Kamble, Sachin S & Gunasekaran, Angappa & Parekh, Harsh & Mani, Venkatesh & Belhadi, Amine & Sharma, Rohit, 2022. "Digital twin for sustainable manufacturing supply chains: Current trends, future perspectives, and an implementation framework," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    15. Brandenburg, Marcus, 2016. "Supply chain efficiency, value creation and the economic crisis – An empirical assessment of the European automotive industry 2002–2010," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 321-335.
    16. Kohtamäki, Marko & Parida, Vinit & Oghazi, Pejvak & Gebauer, Heiko & Baines, Tim, 2019. "Digital servitization business models in ecosystems: A theory of the firm," Journal of Business Research, Elsevier, vol. 104(C), pages 380-392.
    17. Li, Guo & Xue, Jing & Li, Na & Ivanov, Dmitry, 2022. "Blockchain-supported business model design, supply chain resilience, and firm performance," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 163(C).
    18. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    19. Razan Ibrahim Awwad & Hasan Yousef Aljuhmani & Sameer Hamdan, 2022. "Examining the Relationships Between Frontline Bank Employees’ Job Demands and Job Satisfaction: A Mediated Moderation Model," SAGE Open, , vol. 12(1), pages 21582440221, February.
    20. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    21. Aaron Rae Stephens & Minhyo Kang & Charles Arthur Robb, 2022. "Linking Supply Chain Disruption Orientation to Supply Chain Resilience and Market Performance with the Stimulus–Organism–Response Model," JRFM, MDPI, vol. 15(5), pages 1-18, May.
    22. Qi, Yinan & Huo, Baofeng & Wang, Zhiqiang & Yeung, Hoi Yan Jeff, 2017. "The impact of operations and supply chain strategies on integration and performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 162-174.
    23. Xuan Wang & Vikas Kumar & Archana Kumari & Evgeny Kuzmin, 2022. "Impact of Digital Technology on Supply Chain Efficiency in Manufacturing Industry," Lecture Notes in Information Systems and Organization, in: Vikas Kumar & Jiewu Leng & Victoria Akberdina & Evgeny Kuzmin (ed.), Digital Transformation in Industry, pages 347-371, Springer.
    24. Souha Al-Geitany & Hasan Yousef Aljuhmani & Okechukwu Lawrence Emeagwali & Elsie Nasr, 2023. "Consumer Behavior in the Post-COVID-19 Era: The Impact of Perceived Interactivity on Behavioral Intention in the Context of Virtual Conferences," Sustainability, MDPI, vol. 15(11), pages 1-23, May.
    25. Battistoni, Elisa & Gitto, Simone & Murgia, Gianluca & Campisi, Domenico, 2023. "Adoption paths of digital transformation in manufacturing SME," International Journal of Production Economics, Elsevier, vol. 255(C).
    26. Chang, Woojung & Ellinger, Alexander E. & Kim, Kyoungmi (Kate) & Franke, George R., 2016. "Supply chain integration and firm financial performance: A meta-analysis of positional advantage mediation and moderating factors," European Management Journal, Elsevier, vol. 34(3), pages 282-295.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahmad Ali Atieh & Alhareth Abu Hussein & Saheer Al-Jaghoub & Ahmad Fathi Alheet & Murad Attiany, 2025. "The Impact of Digital Technology, Automation, and Data Integration on Supply Chain Performance: Exploring the Moderating Role of Digital Transformation," Logistics, MDPI, vol. 9(1), pages 1-24, January.
    2. Song, Yuchen & Zhu, Mingqi & Wang, Ye, 2025. "Corporate financialization, digital transformation, and industrial supply chain resilience: Mechanisms based on R&D investment and financial regulation," International Review of Financial Analysis, Elsevier, vol. 102(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    2. Md. Rashed & Md. Kamal Uddin & Mohammad Fakhrul Islam & Md. Faisal-E-Alam & Hasanuzzaman Tushar & Md Emon Ahmed, 2025. "Building Resilient Organizations: The Role of Technological Capability, Innovation Leadership, and Sustainability," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(4), pages 963-995, December.
    3. Junaid, Muhammad & Zhang, Qingyu & Cao, Mei & Luqman, Adeel, 2023. "Nexus between technology enabled supply chain dynamic capabilities, integration, resilience, and sustainable performance: An empirical examination of healthcare organizations," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    4. Qiansong Zhang & Yingying Zhang & Taiwen Feng, 2024. "Impacts of paradox cognition and organizational unlearning on supply chain resilience: a perspective of paradox theory," Operations Management Research, Springer, vol. 17(3), pages 1022-1038, September.
    5. Gupta, Shivam & Modgil, Sachin & Choi, Tsan-Ming & Kumar, Ajay & Antony, Jiju, 2023. "Influences of artificial intelligence and blockchain technology on financial resilience of supply chains," International Journal of Production Economics, Elsevier, vol. 261(C).
    6. Akshay Patidar & Monica Sharma & Rajeev Agrawal & Kuldip Singh Sangwan & Prabir Sarkar, 2024. "Building supply chain resilience in developing economies: A weighted Ishikawa diagram approach," Operations Management Research, Springer, vol. 17(1), pages 363-386, March.
    7. Suliman Ben Ghrbeia & Ahmad Alzubi, 2024. "Building Micro-Foundations for Digital Transformation: A Moderated Mediation Model of the Interplay between Digital Literacy and Digital Transformation," Sustainability, MDPI, vol. 16(9), pages 1-28, April.
    8. Md. Ismail Hossain & Subrata Talapatra & Palash Saha & H. M. Belal, 2025. "From Theory to Practice: Leveraging Digital Twin Technologies and Supply Chain Disruption Mitigation Strategies for Enhanced Supply Chain Resilience with Strategic Fit in Focus," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 87-109, March.
    9. Hui Jing & Yuwei Fan, 2024. "Digital Transformation, Supply Chain Integration and Supply Chain Performance: Evidence From Chinese Manufacturing Listed Firms," SAGE Open, , vol. 14(3), pages 21582440241, September.
    10. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
    11. Thamir Hamad Alaskar, 2025. "Integrated AI and Business Analytics for Sustaining Data-Driven and Technological Innovation: The Mediating Role of Integration Capabilities and Digital Platform," Sustainability, MDPI, vol. 17(19), pages 1-30, September.
    12. Bag, Surajit & Gupta, Shivam & Chan, Hau-Ling & Kumar, Ajay, 2024. "Building smart product-service systems capabilities for circular supply chains in the Industry 4.0 era," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 188(C).
    13. Dong, Yao & Xia, Yuhuan & Qi, Xin, 2025. "Technology yields spoils: The impact of digitalization on innovation value appropriation," Technological Forecasting and Social Change, Elsevier, vol. 213(C).
    14. Zhou, Donghua & Yang, Yuanyuan & Zhao, Yujie, 2025. "Social credit and supply chain resilience: Insights from China's social credit system construction," International Review of Financial Analysis, Elsevier, vol. 107(C).
    15. Yang, Ping & Lv, Yanqin & Chen, Jing & Shen, Hebin & Xu, Yang, 2025. "Can the digitization of supply chains promote the low-carbon transformation of enterprises? A case study of listed companies in China," Energy Economics, Elsevier, vol. 143(C).
    16. Shaofeng Wang & Hao Zhang, 2025. "Promoting sustainable development goals through generative artificial intelligence in the digital supply chain: Insights from Chinese tourism SMEs," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(1), pages 1231-1248, February.
    17. Dankyira, Felix Kissi & Essuman, Dominic & Boso, Nathaniel & Ataburo, Henry & Quansah, Emmanuel, 2024. "Clarifying supply chain disruption and operational resilience relationship from a threat-rigidity perspective: Evidence from small and medium-sized enterprises," International Journal of Production Economics, Elsevier, vol. 274(C).
    18. Massari, Giovanni Francesco & Nacchiero, Raffaele & Giannoccaro, Ilaria, 2025. "Transformative supply chains: the enabling role of digital technologies," International Journal of Production Economics, Elsevier, vol. 283(C).
    19. Raffaele Nacchiero & Giovanni Francesco Massari & Ilaria Giannoccaro, 2024. "Supply chain transformative capabilities and their microfoundations for circular economy transition: A qualitative study in Made in Italy sectors," Business Strategy and the Environment, Wiley Blackwell, vol. 33(8), pages 8695-8715, December.
    20. Pattanayak, Sirsha & Ramkumar, M. & Goswami, Mohit & Rana, Nripendra P., 2024. "Blockchain technology and supply chain performance: The role of trust and relational capabilities," International Journal of Production Economics, Elsevier, vol. 271(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2023:i:1:p:304-:d:1309600. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.