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Sustainable Operations: A Systematic Operational Performance Evaluation Framework for Public–Private Partnership Transportation Infrastructure Projects

Author

Listed:
  • Juan Du

    (SILC Business School, Shanghai University, Shanghai 201800, China)

  • Wenxin Wang

    (SILC Business School, Shanghai University, Shanghai 201800, China)

  • Xinghua Gao

    (Myers-Lawson School of Construction, Virginia Polytechnic Institute and State University, 1345 Perry St, Blacksburg, VA 24061, USA)

  • Min Hu

    (SILC Business School, Shanghai University, Shanghai 201800, China)

  • Haili Jiang

    (Shanghai Highway and Bridge Group Co., Ltd., Shanghai 200433, China)

Abstract

With the application of public–private partnership (PPP) model in urban transportation infrastructure projects, various participants have put forward multi-dimensional demands to the operation and maintenance of infrastructures. This study aims to establish a systematic operational performance evaluation framework for PPP transportation infrastructure projects. Based on a literature review, the balanced scorecard was improved, and a conceptual model of multidimensional performance assessment was constructed. The structure of the qualitative performance assessment system was quantified and analyzed by combining structural equation modeling with questionnaires to obtain causal relationships among the indicators. Subsequently, a system dynamics model was constructed to assess the performance dynamically, and a validation analysis was conducted. It finds that maintaining a low level of operational quality over an extended period can significantly reduce stakeholder satisfaction, consequently exacerbating the decline in project performance. In contrast, an improvement in the level of informatization is found to positively contribute to enhancing operational quality and facilitating the long-term sustainability of project operations. It innovatively integrates four dimensions of financial, multi-stakeholder satisfaction, operation and maintenance quality, and sustainability performance to enrich the theoretical system of PPP transportation infrastructure performance assessment. At the same time, it analyzes the influence mechanism among the indicators and its long-term dynamic performance, which provides an effective decision-making tool for operational performance management.

Suggested Citation

  • Juan Du & Wenxin Wang & Xinghua Gao & Min Hu & Haili Jiang, 2023. "Sustainable Operations: A Systematic Operational Performance Evaluation Framework for Public–Private Partnership Transportation Infrastructure Projects," Sustainability, MDPI, vol. 15(10), pages 1-26, May.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:10:p:7951-:d:1145756
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    References listed on IDEAS

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    Cited by:

    1. Han Zhang & Shiying Shi & Fangfang Zhao & Xiaosu Ye & Hanyue Qi, 2023. "A Study on the Impact of Team Interdependence on Cooperative Performance in Public–Private Partnership Projects: The Moderating Effect of Government Equity Participation," Sustainability, MDPI, vol. 15(17), pages 1-22, August.
    2. Shiying Shi & Fangfang Zhao & Han Zhang & Hujun Li & Xiaosu Ye, 2023. "Research on the Influences of Task Interdependence on Team Performance in the Context of the Leader–Member Exchange Differentiation in the Public–Private Partnership Projects," Sustainability, MDPI, vol. 15(18), pages 1-25, September.
    3. Xiaoli Shi & Xiaotian Gong & Yuhuan Li & Xuelian Wu, 2024. "Uncontrollable Factors Analysis on Sustainable Highway Routine Maintenance Management: A Case Study of Shaanxi Province in China," Sustainability, MDPI, vol. 16(11), pages 1-23, May.
    4. Gatot Yudoko, 2024. "Toward Sustainable Operations Strategy: A Qualitative Approach to Theory Building and Testing Using a Single Case Study in an Emerging Country," Sustainability, MDPI, vol. 16(21), pages 1-22, October.

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