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Application of the DEA Method for Evaluation of Information Usefulness Efficiency on Websites

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  • Michał Nowakowski

    (Institute of Management, Faculty of Economics, Finance and Management, University of Szczecin, Cukrowa 8, 71-004 Szczecin, Poland)

  • Dariusz Porębski

    (Department of Management Systems Design, Faculty of Business and Management, Wroclaw University of Economics and Business, Komandorska 118/120, 53-345 Wrocław, Poland)

Abstract

The article presents analysis and evaluation of information usefulness efficiency for recipients with secondary and higher education using the example of information and shopping websites. Different levels of quality and information usefulness efficiency have an impact on different ways of processing information by users which, in turn, may result in different consumer behavior and their decisions. The study describes the basic methodological assumptions, the research evaluation procedure of information usefulness efficiency, and the forms of informational content and various forms of information presentation and visualization, as well as the results of data analysis from the study conducted on a group of respondents. In order to determine the factors that have the greatest impact on the perception of information usefulness on websites by users, the data obtained from the study using various methods, such as online questionnaire, usability testing and heuristic analysis, were analyzed using the DEA method, which is usually used for the analysis and evaluation of efficiency. The results of the research presented in this article can be useful in creating assumptions for methods of content presentation and visualization of various forms of content building for the needs of different user groups for information and business websites.

Suggested Citation

  • Michał Nowakowski & Dariusz Porębski, 2022. "Application of the DEA Method for Evaluation of Information Usefulness Efficiency on Websites," Sustainability, MDPI, vol. 14(21), pages 1-18, October.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:21:p:13769-:d:951634
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    References listed on IDEAS

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    1. Boussofiane, A. & Dyson, R. G. & Thanassoulis, E., 1991. "Applied data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 52(1), pages 1-15, May.
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    3. Jun-Der Leu & Wen-Hsien Tsai & Mei-Niang Fan & Sophia Chuang, 2020. "Benchmarking Sustainable Manufacturing: A DEA-Based Method and Application," Energies, MDPI, vol. 13(22), pages 1-21, November.
    4. Michal Nowakowski, 2020. "Comparative Analysis of Information Usefulness Evaluation Methods on Business Internet Services," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 292-306.
    5. Golany, B & Roll, Y, 1989. "An application procedure for DEA," Omega, Elsevier, vol. 17(3), pages 237-250.
    6. Michał Nowakowski, 2018. "Information Assimilation as a Decisive Factor About Website User’s Behaviors," Springer Proceedings in Business and Economics, in: Kesra Nermend & Małgorzata Łatuszyńska (ed.), Problems, Methods and Tools in Experimental and Behavioral Economics, chapter 0, pages 211-229, Springer.
    7. Katerina Fotova Čiković & Ivana Martinčević & Joško Lozić, 2022. "Application of Data Envelopment Analysis (DEA) in the Selection of Sustainable Suppliers: A Review and Bibliometric Analysis," Sustainability, MDPI, vol. 14(11), pages 1-30, May.
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    1. Lingxin Min & Zhiyuan Yu, 2025. "Intergenerational Information-Sharing Behavior During the COVID-19 Pandemic in China: From Protective Action Decision Model Perspective," Sustainability, MDPI, vol. 17(16), pages 1-25, August.

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