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Hybrid Conceptual Model for Assessing Quality, Production and Satisfaction (SQual4Agri), in Agricultural Production Units, in Cape Verde

Author

Listed:
  • Elsa Simões

    (School of Agricultural and Environmental Sciences, University of Cape Verde, 7600 Praia, Cape Verde)

  • Margarida Saraiva

    (Department of Management, School of Social Sciences, University of Évora, 7000-803 Évora, Portugal
    BRU—Business Research Unit/ISCTE, University Institute of Lisbon, 1649-026 Lisboa, Portugal)

  • Gottlieb Basch

    (Crop Science Department of the School of Science and Technology, University of Évora & Mediterranean Institute for Agriculture, Environment and Development (MED), 7002-554 Évora, Portugal)

  • António Ramos Pires

    (Research Unit of the Mechanical and Industrial Engineering Department, Faculty of Science and Technology, New University of Lisbon, 2910-761 Setúbal, Portugal)

  • Álvaro Rosa

    (ISCTE—Business School, University Institute of Lisbon, 1649-026 Lisboa, Portugal)

  • Elisa Chaleta

    (Department of Psychology, School of Social Sciences, University of Évora & CIEP—Center for Research in Education and Psychology, 7000-803 Évora, Portugal)

Abstract

In Cape Verde, small family farming production suffers continuously from limited essential resources such as water and soil for a steady development. This situation is further aggravated by the lack of financial resources. We have developed a hybrid and multidimensional conceptual model for improvement of those small farming units by bringing together concepts of quality management, farmers’ satisfaction evaluation and production capabilities. The model we have built was the result of an inquiry based on Focus Group study with 15 farmers and it was carried out in 2019. We name the model as SQual4Agri and this is a step toward improvement in small family based agricultural organization, namely in productivity, responsibility sharing, communication and quality management.

Suggested Citation

  • Elsa Simões & Margarida Saraiva & Gottlieb Basch & António Ramos Pires & Álvaro Rosa & Elisa Chaleta, 2020. "Hybrid Conceptual Model for Assessing Quality, Production and Satisfaction (SQual4Agri), in Agricultural Production Units, in Cape Verde," Sustainability, MDPI, vol. 13(1), pages 1-13, December.
    • Handle: RePEc:gam:jsusta:v:13:y:2020:i:1:p:37-:d:466669
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    References listed on IDEAS

    as
    1. Jaime Torres Fragoso & Ignacio Luna Espinoza, 2017. "Assessment of banking service quality perception using the SERVPERF model," Contaduría y Administración, Accounting and Management, vol. 62(4), pages 1294-1316, Octubre-D.
    2. Lowder, Sarah K. & Skoet, Jakob & Singh, Saumya, 2014. "What do we really know about the number and distribution of farms and family farms in the world? Background paper for The State of Food and Agriculture 2014," ESA Working Papers 288983, Food and Agriculture Organization of the United Nations, Agricultural Development Economics Division (ESA).
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