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Methodological Proposals for the Development of Services in a Smart City: A Literature Review

Author

Listed:
  • Joel Serey

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Luis Quezada

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Miguel Alfaro

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Guillermo Fuertes

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
    Facultad de Ingeniería, Ciencia y Tecnología, Universidad Bernardo O’Higgins, Avenida Viel 1497, Ruta 5 Sur, Santiago 8370993, Chile)

  • Rodrigo Ternero

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
    Instituto de Matemática, Física y Estadística, Universidad de las Américas, Avenida Republica 71, Santiago 7500975, Chile)

  • Gustavo Gatica

    (Facultad de Ingeniería, Universidad Andres Bello, Antonio Varas 880, Santiago 7500971, Chile)

  • Sebastian Gutierrez

    (Facultad de Economía, Gobierno y Comunicaciones, Universidad Central de Chile, Lord Cochrane 417, Santiago 8330507, Chile
    Facultad de Ciencias, Universidad Mayor, Manuel Montt 318, Santiago 7500628, Chile)

  • Manuel Vargas

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

Abstract

This literature review analyzes and classifies methodological contributions that answer the different challenges faced by smart cities. This study identifies city services that require the use of artificial intelligence (AI); which they refer to as AI application areas. These areas are classified and evaluated, taking into account the five proposed domains (government, environment, urban settlements, social assistance, and economy). In this review, 168 relevant studies were identified that make methodological contributions to the development of smart cities and 66 AI application areas, along with the main challenges associated with their implementation. The review methodology was content analysis of scientific literature published between 2013 and 2020. The basic terminology of this study corresponds to AI, the internet of things, and smart cities. In total, 196 references were used. Finally, the methodologies that propose optimization frameworks and analytical frameworks, the type of conceptual research, the literature published in 2018, the urban settlement macro-categories, and the group city monitoring–smart electric grid, make the greater contributions.

Suggested Citation

  • Joel Serey & Luis Quezada & Miguel Alfaro & Guillermo Fuertes & Rodrigo Ternero & Gustavo Gatica & Sebastian Gutierrez & Manuel Vargas, 2020. "Methodological Proposals for the Development of Services in a Smart City: A Literature Review," Sustainability, MDPI, vol. 12(24), pages 1-28, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10249-:d:458805
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    References listed on IDEAS

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    1. Chao Chen & Shenle Pan, 2016. "Using the Crowd of Taxis to Last Mile Delivery in E-Commerce: a methodological research," Post-Print hal-01480533, HAL.
    2. Lyons, Glenn, 2018. "Getting smart about urban mobility – Aligning the paradigms of smart and sustainable," Transportation Research Part A: Policy and Practice, Elsevier, vol. 115(C), pages 4-14.
    3. Kumar, Harish & Singh, Manoj Kumar & Gupta, M.P. & Madaan, Jitendra, 2020. "Moving towards smart cities: Solutions that lead to the Smart City Transformation Framework," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    4. Riccardo Scalenghe & Ottorino-Luca Pantani, 2019. "Connecting Existing Cemeteries Saving Good Soils (for Livings)," Sustainability, MDPI, vol. 12(1), pages 1-13, December.
    5. Musolino, Giuseppe & Rindone, Corrado & Polimeni, Antonio & Vitetta, Antonino, 2019. "Planning urban distribution center location with variable restocking demand scenarios: General methodology and testing in a medium-size town," Transport Policy, Elsevier, vol. 80(C), pages 157-166.
    6. Reka, S. Sofana & Dragicevic, Tomislav, 2018. "Future effectual role of energy delivery: A comprehensive review of Internet of Things and smart grid," Renewable and Sustainable Energy Reviews, Elsevier, vol. 91(C), pages 90-108.
    7. Lin, Yanliu, 2018. "A comparison of selected Western and Chinese smart governance: The application of ICT in governmental management, participation and collaboration," Telecommunications Policy, Elsevier, vol. 42(10), pages 800-809.
    8. Bhati, Abhishek & Hansen, Michael & Chan, Ching Man, 2017. "Energy conservation through smart homes in a smart city: A lesson for Singapore households," Energy Policy, Elsevier, vol. 104(C), pages 230-239.
    9. Lee, Jung Hoon & Hancock, Marguerite Gong & Hu, Mei-Chih, 2014. "Towards an effective framework for building smart cities: Lessons from Seoul and San Francisco," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 80-99.
    10. Palaco, Ileana & Park, Min Jae & Kim, Suk Kyoung & Rho, Jae Jeung, 2019. "Public–private partnerships for e-government in developing countries: An early stage assessment framework," Evaluation and Program Planning, Elsevier, vol. 72(C), pages 205-218.
    11. Lee, Jung Hoon & Phaal, Robert & Lee, Sang-Ho, 2013. "An integrated service-device-technology roadmap for smart city development," Technological Forecasting and Social Change, Elsevier, vol. 80(2), pages 286-306.
    12. Patrick Lecomte, 2019. "New boundaries," Journal of Property Investment & Finance, Emerald Group Publishing Limited, vol. 37(1), pages 118-135, January.
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