IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i15p5885-d387955.html
   My bibliography  Save this article

Importance of Employee Care in Corporate Social Responsibility: An AHP-Based Study from the Perspective of Corporate Commitment

Author

Listed:
  • Hsu-Lin Chen

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Yi-Chung Hu

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Ming-Yen Lee

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Ghi-Feng Yen

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

Abstract

The original intent of Corporate Social Responsibility (CSR) is to encourage enterprises to earn money from society and give back to society. In other words, enterprises should aim to not merely earn profits for shareholders, but also contribute to social and environmental sustainability. This study discusses the importance of corporate commitment when enterprises engage in CSR. Therefore, enterprises’ fulfillment of their CSR enables them to realize organizational development and sustainable management, in which human resource development plays a significant role. Based on a review of the literature and using the Delphi method, combined with expert interviews and consultations, this study analysed the concepts and practices concerning employee training, care, and safety, to identify relevant dimensions and criteria of corporate commitment. Using the analytic hierarchy process method (AHP), this study determined the weights of various factors. The findings will help enterprises formulate optimal strategies of corporate commitment, thus facilitating effective practices of CSR.

Suggested Citation

  • Hsu-Lin Chen & Yi-Chung Hu & Ming-Yen Lee & Ghi-Feng Yen, 2020. "Importance of Employee Care in Corporate Social Responsibility: An AHP-Based Study from the Perspective of Corporate Commitment," Sustainability, MDPI, vol. 12(15), pages 1-15, July.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:15:p:5885-:d:387955
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/15/5885/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/15/5885/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Christian Voegtlin & Michelle Greenwood, 2016. "Corporate social responsibility and human resource management: A systematic review and conceptual analysis," Post-Print hal-01481479, HAL.
    2. Norman Dalkey & Olaf Helmer, 1963. "An Experimental Application of the DELPHI Method to the Use of Experts," Management Science, INFORMS, vol. 9(3), pages 458-467, April.
    3. Harsha Sarvaiya & Gabriel Eweje & Jim Arrowsmith, 2018. "The Roles of HRM in CSR: Strategic Partnership or Operational Support?," Journal of Business Ethics, Springer, vol. 153(3), pages 825-837, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shirlene Jane Nicole & Suddin Lada & Rudy Ansar & Azaze-Azizi Abdul Adis & Lim Ming Fook & Brahim Chekima, 2022. "Corporate Social Responsibility and Strategic Management: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(17), pages 1-14, August.
    2. Yani Rahmawati & Christiono Utomo & Nur Suhailah Muhamad Sukri & Rezi Berliana Yasinta & Al-Hussein Mohammed Hassan Al-Aidrous, 2020. "Environmental Enhancement through High-Rise Building Refurbishment," Sustainability, MDPI, vol. 12(22), pages 1-14, November.
    3. Seher Uçkun & Aykut Arslan & Serdar Yener, 2020. "Could CSR Practices Increase Employee Affective Commitment via Moral Attentiveness?," Sustainability, MDPI, vol. 12(19), pages 1-17, October.
    4. Shih-Chia Chang & Ming-Tsang Lu & Mei-Jen Chen & Li-Hua Huang, 2021. "Evaluating the Application of CSR in the High-Tech Industry during the COVID-19 Pandemic," Mathematics, MDPI, vol. 9(15), pages 1-16, July.
    5. Cheng-An Tsai & Tien-Hwa Ho & Jyh-Shyan Lin & Chien-Chih Tu & Che-Wei Chang, 2021. "Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic," Logistics, MDPI, vol. 5(3), pages 1-15, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lorenzo Revuelto-Taboada & María Teresa Canet-Giner & Francisco Balbastre-Benavent, 2021. "High-Commitment Work Practices and the Social Responsibility Issue: Interaction and Benefits," Sustainability, MDPI, vol. 13(2), pages 1-25, January.
    2. Afshin Omidi & Cinzia Dal Zotto, 2022. "Socially Responsible Human Resource Management: A Systematic Literature Review and Research Agenda," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    3. Simona Franzoni & Huma Sarwar & Muhammad Ishtiaq Ishaq, 2021. "The Mediating Role of HRM in the Relationship between CSR and Performance in the Hospitality Industry," Sustainability, MDPI, vol. 13(24), pages 1-15, December.
    4. Bokrantz, Jon & Skoogh, Anders & Berlin, Cecilia & Stahre, Johan, 2017. "Maintenance in digitalised manufacturing: Delphi-based scenarios for 2030," International Journal of Production Economics, Elsevier, vol. 191(C), pages 154-169.
    5. Seung-Jin Han & Won-Jae Lee & So-Hee Kim & Sang-Hoon Yoon & Hyunwoong Pyun, 2022. "Assessing Expected Long-term Benefits for the Olympic Games: Delphi-AHP Approach from Korean Olympic Experts," SAGE Open, , vol. 12(4), pages 21582440221, December.
    6. Prianto Budi Saptono & Gustofan Mahmud & Intan Pratiwi & Dwi Purwanto & Ismail Khozen & Muhamad Akbar Aditama & Siti Khodijah & Maria Eurelia Wayan & Rina Yuliastuty Asmara & Ferry Jie, 2023. "Development of Climate-Related Disclosure Indicators for Application in Indonesia: A Delphi Method Study," Sustainability, MDPI, vol. 15(14), pages 1-25, July.
    7. repec:plo:pone00:0178453 is not listed on IDEAS
    8. Xinxin Liu & Xiaosheng Wang & Haiying Guo & Xiaojie An, 2021. "Benefit Allocation in Shared Water-Saving Management Contract Projects Based on Modified Expected Shapley Value," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 35(1), pages 39-62, January.
    9. Nibedita Mukherjee & Jean Huge & Farid Dahdouh-Guebas & Nico Koedam, 2014. "Ecosystem service valuations of mangrove ecosystems to inform decision making and future valuation exercises," ULB Institutional Repository 2013/217963, ULB -- Universite Libre de Bruxelles.
    10. Dolores Gallardo-Vázquez & Luis Enrique Valdez-Juárez & José Luis Lizcano-Álvarez, 2019. "Corporate Social Responsibility and Intellectual Capital: Sources of Competitiveness and Legitimacy in Organizations’ Management Practices," Sustainability, MDPI, vol. 11(20), pages 1-29, October.
    11. Di Zio, Simone & Bolzan, Mario & Marozzi, Marco, 2021. "Classification of Delphi outputs through robust ranking and fuzzy clustering for Delphi-based scenarios," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    12. Sheida Abdoli & Farah Habib & Mohammad Babazadeh, 2018. "Making spatial development scenario for south of Bushehr province, Iran, based on strategic foresight," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 20(3), pages 1293-1309, June.
    13. Shannon Li & Anne Honey & Francesca Coniglio & Peter Schaecken, 2022. "Mental Health Peer Worker Perspectives on Resources Developed from Lived Experience Research Findings: A Delphi Study," IJERPH, MDPI, vol. 19(7), pages 1-15, March.
    14. Gregorio Sánchez-Marín & Gabriel Lozano-Reina & Mané Beglaryan, 2022. "HRM Policies and SMEs Performance: The Moderating Role of CSR Orientation," Central European Business Review, Prague University of Economics and Business, vol. 2022(1), pages 85-110.
    15. Alyami, Saleh. H. & Rezgui, Yacine & Kwan, Alan, 2013. "Developing sustainable building assessment scheme for Saudi Arabia: Delphi consultation approach," Renewable and Sustainable Energy Reviews, Elsevier, vol. 27(C), pages 43-54.
    16. Petreski Marjan & Petreski Blagica & Tumanoska Despina & Narazani Edlira & Kazazi Fatush & Ognjanov Galjina & Jankovic Irena & Mustafa Arben & Kochovska Tereza, 2017. "The Size and Effects of Emigration and Remittances in the Western Balkans. A Forecasting Based on a Delphi Process," Comparative Southeast European Studies, De Gruyter, vol. 65(4), pages 679-695, December.
    17. Chen, Peng-Ting & Cheng, Joe Z. & Yu, Ya-Wen & Ju, Pei-Hung, 2014. "Mobile advertising setting analysis and its strategic implications," Technology in Society, Elsevier, vol. 39(C), pages 129-141.
    18. Liping Wang & Xiufeng Sun & Junru Yan & Meiru Xie & Hua Qin, 2025. "Quantitative Assessment of Age-Friendly Design in Mountainous Urban Community Parks Based on Nonlinear Models: An Empirical Study in Chongqing, China," Land, MDPI, vol. 14(4), pages 1-27, April.
    19. Andrey Zahariev & Petya Ivanova & Galina Zaharieva & Krasimira Slaveva & Margarita Mihaylova & Tanya Todorova, 2023. "Interplay between CSR and the Digitalisation of Bulgarian Financial Enterprises: HRM Approach and Pandemic Evidence," JRFM, MDPI, vol. 16(9), pages 1-18, August.
    20. F Ackermann & C Eden & T Williams & S Howick, 2007. "Systemic risk assessment: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(1), pages 39-51, January.
    21. Ti-An Chen, 2022. "Business Performance Evaluation for Tourism Factory: Using DEA Approach and Delphi Method," Sustainability, MDPI, vol. 14(15), pages 1-19, July.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:15:p:5885-:d:387955. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.