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Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic

Author

Listed:
  • Cheng-An Tsai

    (Department of Business Administration, Shih Chien University, Taipei 104336, Taiwan)

  • Tien-Hwa Ho

    (Department of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, Taiwan)

  • Jyh-Shyan Lin

    (Department of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, Taiwan)

  • Chien-Chih Tu

    (Department of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, Taiwan)

  • Che-Wei Chang

    (Department of Recreational & Graduate, Institute of Recreational Sport Management, National Taiwan University of Sport, Taichung City 404401, Taiwan)

Abstract

The COVID-19 pandemic has severely affected the world’s manufacturing industry, particularly in terms of the continued increase in logistics costs that has led to an increase in business operating costs. This study proposes a two-stage model for evaluating the most appropriate outsourcing logistics companies for a manufacturing factory. In the first stage, a modified Delphi method was used to recruit experienced experts to determine criteria for evaluating outsourcing logistics vendors and establish a hierarchical structure. In the second stage, the analytic hierarchy process (AHP) was used to evaluate suitable logistics companies based on the hierarchical structure. Finally, a case study was conducted to demonstrate the suitability of the two-stage model for evaluating outsourcing logistics companies for reducing logistics costs while maintaining service quality. The proposed model can be used as a basis for evaluating outsourcing logistics companies.

Suggested Citation

  • Cheng-An Tsai & Tien-Hwa Ho & Jyh-Shyan Lin & Chien-Chih Tu & Che-Wei Chang, 2021. "Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic," Logistics, MDPI, vol. 5(3), pages 1-15, September.
    • Handle: RePEc:gam:jlogis:v:5:y:2021:i:3:p:64-:d:634828
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    References listed on IDEAS

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