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The Priority of Factors of Building Government as a Platform with Analytic Hierarchy Process Analysis

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  • Hyungjun Seo

    (Center for Industrial Security & eGovernance, Inha University, Michuhol-gu, Inharo-100, Incheon 402-751, Korea
    These authors contributed equally to this work.)

  • Seunghwan Myeong

    (Department of Public Administration, Inha University, Michuhol-gu, Inharo-100, Incheon 402-751, Korea
    These authors contributed equally to this work.)

Abstract

Nowadays, the Government as a Platform (GaaP) based on cloud computing and network, has come to be considered a new structure to manage efficiently data-driven administration in the public sector. When the GaaP concept was first introduced, the ICT infrastructures that could underpin GaaP were not sufficiently developed. However, the recent digital transformation has transformed the previous electronic government, which was system- and architecture-oriented. As part of the next generation of government models, GaaP may reinvent the government at a lower cost but with better performance, similar to the case of electronic government two decades ago. This study attempted to determine the priority of factors of GaaP by using the analytic hierarchy process (AHP) methodology. Because of the GaaP characteristics, we drew the main components for building GaaP from previous studies and a group interview with experts. The study results show that experts tend to prefer publicness in terms of building GaaP. Most of the factors that the experts weighed with the highest importance are related to the public sector, which revealed that governments should focus on their primary duty, regardless of the origin and characteristics of the platform in GaaP. However, since GaaP allows governments to be more horizontal and innovative, the platform approach can fundamentally shift the existing processes and culture of the public sector. The enhanced activity of citizens with ICT can also accelerate the introduction of GaaP. Finally, the study showed that a data-driven GaaP is necessary to efficiently handle big data, contract services, and multiple levels of on-line and off-line channels. In this public platform, government, citizens, and private sector organizations can work cooperatively as partners to seamlessly govern the hyper-connected society.

Suggested Citation

  • Hyungjun Seo & Seunghwan Myeong, 2020. "The Priority of Factors of Building Government as a Platform with Analytic Hierarchy Process Analysis," Sustainability, MDPI, vol. 12(14), pages 1-28, July.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:14:p:5615-:d:383638
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    References listed on IDEAS

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    1. Seunghwan Myeong & Hyungjun Seo, 2016. "Which Type of Social Capital Matters for Building Trust in Government? Looking for a New Type of Social Capital in the Governance Era," Sustainability, MDPI, vol. 8(4), pages 1-15, March.
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    1. Hyungjun Seo & Seunghwan Myeong, 2021. "Determinant Factors for Adoption of Government as a Platform in South Korea: Mediating Effects on the Perception of Intelligent Information Technology," Sustainability, MDPI, vol. 13(18), pages 1-20, September.
    2. Ellalee, Haider & Al-Qaysi, Israa I., 2023. "Digital Government a Pathway to Sustainable Development," MPRA Paper 118178, University Library of Munich, Germany, revised Aug 2023.
    3. Yinghui Song & Junwu Wang & Feng Guo & Jiequn Lu & Sen Liu, 2021. "Research on Supplier Selection of Prefabricated Building Elements from the Perspective of Sustainable Development," Sustainability, MDPI, vol. 13(11), pages 1-24, May.

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