IDEAS home Printed from https://ideas.repec.org/a/gam/jscscx/v12y2023i3p126-d1080442.html
   My bibliography  Save this article

What Makes People Abroad Satisfied? The Role of Cultural Intelligence, Cultural Identity, and Culture Shock

Author

Listed:
  • Miroslav Jurásek

    (Department of Economics and Management, Faculty of Economic Studies, University of Finance and Administration, 101 00 Prague, Czech Republic)

  • Petr Wawrosz

    (Department of Economics and Management, Faculty of Economic Studies, University of Finance and Administration, 101 00 Prague, Czech Republic)

Abstract

If an individual who lives abroad feels satisfied, they are able to develop their ability to function in the new culture. The satisfaction with life abroad depends on cultural intelligence (CQ): people with higher CQ easily adapt to a new culture. Our article seeks to understand the relationship between CQ and satisfaction with life abroad using two new variables—culture shock and cultural identity. The direct and indirect relationships between all variables have been investigated using a sample of 194 predominantly international students studying at Czech universities and the PLS SEM statistical technique. The results have shown that CQ is a positive predictor of dependent variable satisfaction with life abroad. When two mediators—cultural identity and culture shock—were added, we found out that the CQ is a positive predictor of the former and a negative predictor of the latter. The analysis of multiple mediations has further confirmed the indirect influence of culture shock (but not cultural identity) on the direct relationship between cultural intelligence and satisfaction with life.

Suggested Citation

  • Miroslav Jurásek & Petr Wawrosz, 2023. "What Makes People Abroad Satisfied? The Role of Cultural Intelligence, Cultural Identity, and Culture Shock," Social Sciences, MDPI, vol. 12(3), pages 1-19, February.
    • Handle: RePEc:gam:jscscx:v:12:y:2023:i:3:p:126-:d:1080442
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-0760/12/3/126/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-0760/12/3/126/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. David C Thomas & Yuan Liao & Zeynep Aycan & Jean-Luc Cerdin & Andre A Pekerti & Elizabeth C Ravlin & Günter K Stahl & Mila B Lazarova & Henry Fock & Denni Arli & Miriam Moeller & Tyler G Okimoto & Fon, 2015. "Cultural intelligence: A theory-based, short form measure," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(9), pages 1099-1118, December.
    2. Annelies Costers & Yves Van Vaerenbergh & Anja Van den Broeck, 2019. "How to boost frontline employee service recovery performance: the role of cultural intelligence," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 581-602, September.
    3. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
    4. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    5. Elenkov, Detelin S. & Manev, Ivan M., 2009. "Senior expatriate leadership's effects on innovation and the role of cultural intelligence," Journal of World Business, Elsevier, vol. 44(4), pages 357-369, October.
    6. Zhou Jiang & Xiaowen Hu, 2016. "Knowledge Sharing and Life Satisfaction: The Roles of Colleague Relationships and Gender," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 126(1), pages 379-394, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kozhakhmet, Sanat & Nurgabdeshov, Assylbek, 2022. "Knowledge acquisition of Chinese expatriates: managing Chinese MNEs in Kazakhstan," Journal of International Management, Elsevier, vol. 28(2).
    2. Schlägel, Christopher & Sarstedt, Marko, 2016. "Assessing the measurement invariance of the four-dimensional cultural intelligence scale across countries: A composite model approach," European Management Journal, Elsevier, vol. 34(6), pages 633-649.
    3. Sebastian Stoermer & Samuel Davies & Fabian Jintae Froese, 2021. "The influence of expatriate cultural intelligence on organizational embeddedness and knowledge sharing: The moderating effects of host country context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(3), pages 432-453, April.
    4. Lorenz, Melanie P. & Ramsey, Jase R. & Richey, Robert Glenn, 2018. "Expatriates’ international opportunity recognition and innovativeness: The role of metacognitive and cognitive cultural intelligence," Journal of World Business, Elsevier, vol. 53(2), pages 222-236.
    5. Annelies Costers & Yves Van Vaerenbergh & Anja Van den Broeck, 2019. "How to boost frontline employee service recovery performance: the role of cultural intelligence," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 581-602, September.
    6. Honghua Li & Yemisi Awotoye & Robert P. Singh, 2023. "Immigrant Entrepreneurs in the U.S.: Firm Performance Based on Entrepreneurial Competencies," Economies, MDPI, vol. 11(10), pages 1-14, September.
    7. Pidduck, Robert J. & Shaffer, Margaret A. & Zhang, Yejun & Cheung, Sally S.Y. & Yunlu, Dilek G., 2022. "Cultural intelligence: An identity lens on the influence of cross-cultural experience," Journal of International Management, Elsevier, vol. 28(3).
    8. Lakshman, C. & Bacouël-Jentjens, Sabine & Kraak, Johannes Marcelus, 2021. "Attributional complexity of monoculturals and biculturals: Implications for cross-cultural competence," Journal of World Business, Elsevier, vol. 56(6).
    9. Presbitero, Alfred, 2021. "Communication accommodation within global virtual team: The influence of cultural intelligence and the impact on interpersonal process effectiveness," Journal of International Management, Elsevier, vol. 27(1).
    10. Guohua He & Ran An & Feng Zhang, 2019. "Cultural Intelligence and Work–Family Conflict: A Moderated Mediation Model Based on Conservation of Resources Theory," IJERPH, MDPI, vol. 16(13), pages 1-22, July.
    11. Seng-Su Tsang & Thi Vinh Tran Nguyen, 2023. "Sociocultural adaptation and job satisfaction as mediators between cultural competence and intention to stay among Vietnamese workers in Taiwan," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
    12. Huong Le & Zhou Jiang & Ingrid Nielsen, 2018. "Cognitive Cultural Intelligence and Life Satisfaction of Migrant Workers: The Roles of Career Engagement and Social Injustice," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(1), pages 237-257, August.
    13. Yantai Chen & Jing Li & Ruoying Li, 2021. "Cluster Internationalization: Qualitative Review, Theoretical Direction, and the Rise of Emerging Markets’ Themes," Sustainability, MDPI, vol. 13(19), pages 1-26, September.
    14. Vlajčić, Davor & Caputo, Andrea & Marzi, Giacomo & Dabić, Marina, 2019. "Expatriates managers’ cultural intelligence as promoter of knowledge transfer in multinational companies," Journal of Business Research, Elsevier, vol. 94(C), pages 367-377.
    15. Zhang, Ying & Xu, Nan & Frost, Mark & Zhou, Wei & Li, Yuran, 2021. "Modeling team efficiency for international production assignments in Chinese manufacturing multinationals," International Journal of Production Economics, Elsevier, vol. 235(C).
    16. Tharapos, Meredith & O'Connell, Brendan T. & Dellaportas, Steven & Basioudis, Ilias, 2019. "Are accounting academics culturally intelligent?: An empirical investigation," The British Accounting Review, Elsevier, vol. 51(2), pages 111-129.
    17. Altinay, Levent & Kinali Madanoglu, Gulsevim & Kromidha, Endrit & Nurmagambetova, Armiyash & Madanoglu, Melih, 2021. "Mental aspects of cultural intelligence and self-creativity of nascent entrepreneurs: The mediating role of emotionality," Journal of Business Research, Elsevier, vol. 131(C), pages 793-802.
    18. Seung Yeon Lee & Ah Jeong Hong, 2021. "Psychometric Investigation of the Cultural Intelligence Scale Using the Rasch Measurement Model in South Korea," Sustainability, MDPI, vol. 13(6), pages 1-12, March.
    19. Alvarado-Vargas, Marcelo J. & Hermans, Michel & Newburry, William, 2020. "What’s in it for me? Local employees’ anticipated career opportunities derived from firm internationalization," Journal of Business Research, Elsevier, vol. 117(C), pages 201-211.
    20. Bücker, Joost‏ JLE & Furrer, Olivier & Lin, Yanyan, 2015. "Measuring cultural intelligence: a new test of the CQ scale," FSES Working Papers 461, Faculty of Economics and Social Sciences, University of Freiburg/Fribourg Switzerland.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jscscx:v:12:y:2023:i:3:p:126-:d:1080442. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.