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Social Support and Self-Efficacy on Turnover Intentions: The Mediating Role of Conflict and Commitment

Author

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  • Marina Mondo

    (Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy)

  • Jessica Pileri

    (Department of Dynamic Clinical Psychology, Sapienza University of Rome, 00185 Roma, Italy)

  • Federica Carta

    (Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy)

  • Silvia De Simone

    (Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy)

Abstract

Turnover intentions are a phenomenon that affects the life of organizations and causes highly negative consequences. Based on previous studies, it is possible to consider antecedents to turnover in terms of both individual and social perceived resources, which previous research does not usually examine simultaneously. The aim of this study was to explore the role of both resources (individual and social) on turnover intentions. Thus, we hypothesized that perceived social support and self-efficacy have an impact on turnover intentions and that this relationship is mediated by interpersonal conflict and Affective Commitment. A total of 392 Italian employees completed a self-report questionnaire. A structural equation model was tested. The results showed that interpersonal conflict and Affective Commitment fully mediated the relationship between social support, self-efficacy and turnover intentions. Practical implications are discussed.

Suggested Citation

  • Marina Mondo & Jessica Pileri & Federica Carta & Silvia De Simone, 2022. "Social Support and Self-Efficacy on Turnover Intentions: The Mediating Role of Conflict and Commitment," Social Sciences, MDPI, vol. 11(10), pages 1-17, September.
    • Handle: RePEc:gam:jscscx:v:11:y:2022:i:10:p:437-:d:924687
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    References listed on IDEAS

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    2. Muhammad Iqbal Khan & Syed Haider Ali Shah & Aftab Haider & Shahab Aziz & Munaza Kazmi, 2020. "The Role of Supervisor Support on Work-Family Conflict and Employee Turnover Intentions in the Workplace with Mediating Effect of Affective Commitment in Twin Cities in the Banking Industry, Pakistan," International Review of Management and Marketing, Econjournals, vol. 10(6), pages 42-50.
    3. Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish, 2020. "Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem," Journal of Business Research, Elsevier, vol. 121(C), pages 524-534.
    4. Hsu Yu-Ping & Peng Chun-Yang & Chou Ming-Tao & Yeh Chun-Tsen & Zhang Qiong-yuan, 2020. "Workplace Friendship, Helping Behavior, and Turnover Intention: The Meditating Effect of Affective Commitment," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 10(5), pages 1-4.
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    Cited by:

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