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Beyond Work: The Role of “Family-Friendly” Practices in the Subjective Well-Being of Teleworkers and On-Site Workers in the COVID-19 Pandemic

Author

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  • Sílvia Lopes

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal
    CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal)

  • Rita Couto

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal)

  • Anabela Rodrigues

    (CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal)

  • Ana Sabino

    (School of Psychology, ISPA Instituto Universitário, R. Jardim do Tabaco 34, 1149-041 Lisbon, Portugal
    APPsyCI—Applied Psychology Research Center Capabilities and Inclusion, ISPA Instituto Universitário, 1149-041 Lisboa, Portugal)

  • Íris M. Oliveira

    (CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal)

  • Paulo C. Dias

    (CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal)

  • Ângela Leite

    (CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal)

  • Vânia Sofia Carvalho

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal)

Abstract

During the COVID-19 pandemic, telework emerged as a pivotal strategy to mitigate the spread of the virus. However, telework’s feasibility was contingent on job roles. This gave rise to two distinct groups: teleworkers and on-site workers. However, the impacts of social support and well-being extended to both groups. This study investigated the link between organisational and supervisory family support and subjective well-being, examining work engagement as a mediator. Conducted in Portugal, this cross-sectional study surveyed 515 individuals via web-based questionnaires. Data were analysed using descriptive statistics, correlation analysis, confirmatory factor analysis, and multiple-group analysis. The findings revealed a positive correlation between perceived organisational family support (POFS) and work engagement for both groups. Additionally, perceived supervisory family support (PSFS) positively correlated with work engagement for telecommuters but not on-site workers. Furthermore, work engagement was positively associated with subjective well-being for both groups. Moreover, work engagement mediated the relationship between POFS and subjective well-being. This study enriches the literature by analysing POFS, PSFS, work engagement, and subjective well-being dynamics among teleworkers and on-site employees.

Suggested Citation

  • Sílvia Lopes & Rita Couto & Anabela Rodrigues & Ana Sabino & Íris M. Oliveira & Paulo C. Dias & Ângela Leite & Vânia Sofia Carvalho, 2024. "Beyond Work: The Role of “Family-Friendly” Practices in the Subjective Well-Being of Teleworkers and On-Site Workers in the COVID-19 Pandemic," IJERPH, MDPI, vol. 21(4), pages 1-19, April.
    • Handle: RePEc:gam:jijerp:v:21:y:2024:i:4:p:447-:d:1370815
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    References listed on IDEAS

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