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Return to Work during the COVID-19 Outbreak: A Study on the Role of Job Demands, Job Resources, and Personal Resources upon the Administrative Staff of Italian Public Universities

Author

Listed:
  • Gloria Guidetti

    (Department of Psychological Sciences, Health and Territory, University of G. d’Annunzio Chieti and Pescara, Via dei Vestini 31, 66100 Chieti, Italy)

  • Daniela Converso

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

  • Domenico Sanseverino

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

  • Chiara Ghislieri

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

Abstract

Background: Compared to healthcare workers and teleworkers, occupational wellbeing of employees who continued or suddenly returned to work during the COVID-19 pandemic have received less attention thus far. Using the Job Demand–Resource model as a framework, the present study aimed at evaluating the role of job demands and job and personal resources in affecting emotional exhaustion among university administrative staff. Methods: This cross-sectional study analyzed data collected through an online questionnaire completed by 364 administrative employees that continued working in presence (WP) and 1578 that continued working blended (WB), namely, partly remotely and partly in presence. Results: Among job demands, quantitative job demand overloads and perceived risk of being infected were positively associated with higher levels of emotional exhaustion. Among job resources, colleague support was significantly associated with lower emotional exhaustion for both WB and WP, whereas supervisor support and fatigue management were salient only for WB. Among personal resources, personal contribution in managing COVID-19-related risk at work emerged as a protective factor for emotional exhaustion. Conclusion: Insights for the development of targeted preventive measure for a more psychologically safe and productive return to work can be derived from these results.

Suggested Citation

  • Gloria Guidetti & Daniela Converso & Domenico Sanseverino & Chiara Ghislieri, 2022. "Return to Work during the COVID-19 Outbreak: A Study on the Role of Job Demands, Job Resources, and Personal Resources upon the Administrative Staff of Italian Public Universities," IJERPH, MDPI, vol. 19(4), pages 1-17, February.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:4:p:1995-:d:746502
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    References listed on IDEAS

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    2. Gloria Guidetti & Michela Cortini & Stefania Fantinelli & Teresa Di Fiore & Teresa Galanti, 2022. "Safety Management and Wellbeing during COVID-19: A Pilot Study in the Manufactory Sector," IJERPH, MDPI, vol. 19(7), pages 1-11, March.
    3. Vincenza Capone & Roberta Borrelli & Leda Marino & Giovanni Schettino, 2022. "Mental Well-Being and Job Satisfaction of Hospital Physicians during COVID-19: Relationships with Efficacy Beliefs, Organizational Support, and Organizational Non-Technical Skills," IJERPH, MDPI, vol. 19(6), pages 1-18, March.
    4. Ngqabutho Moyo & Anita D. Bhappu & Moment Bhebhe & Farai Ncube, 2022. "Perceived Risk of COVID-19 and Employee Decision-Making: How Psychological Distress during the Pandemic Increases Negative Performance Outcomes among Healthcare Workers," IJERPH, MDPI, vol. 19(11), pages 1-16, June.

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