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Evidence on users' attitudes towards road user charges--A cross-sectional survey of six Norwegian toll schemes

Listed author(s):
  • Odeck, James
  • Kjerkreit, Anne
Registered author(s):

    Attitudes towards road user charges have in the last decade become a focus of interest for researchers and planners in a number of disciplines including economics, transport planning and environmental sciences. Most of the literature has been based on single and/or hypothetical schemes and has a number of limitations, such as the potential differences in attitudes that might depend on whether users have actually experienced the gains of tolling are not considered. This paper gives further insight into user attitudes towards road user charges and overcomes some of the limitations observed in the literature. In particular, we examine attitudes towards six different Norwegian toll schemes with different characteristics and at different stages of implementation. The results show the following: (i) road users think negatively of tolls irrespective of the type of scheme or stage of charging; (ii) negative attitudes are highly correlated with the level of information given to users on the intentions of the tolling prior to implementation and (iii) toll levels significantly impact attitudes. Further, it is shown that attitudes vary significantly with socioeconomic characteristics. These findings demonstrate that governments need marketing strategies that clearly explain the benefits to users beforehand. Some of these strategies are proposed.

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    File URL: http://www.sciencedirect.com/science/article/pii/S0967-070X(10)00050-8
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    Article provided by Elsevier in its journal Transport Policy.

    Volume (Year): 17 (2010)
    Issue (Month): 6 (November)
    Pages: 349-358

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    Handle: RePEc:eee:trapol:v:17:y:2010:i:6:p:349-358
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    1. Odeck, James & Bråthen, Svein, 2002. "Toll financing in Norway: The success, the failures and perspectives for the future," Transport Policy, Elsevier, vol. 9(3), pages 253-260, July.
    2. Gudmundsson, Henrik & Ericsson, Eva & Hugosson, Muriel Beser & Rosqvist, Lena Smidfelt, 2009. "Framing the role of Decision Support in the case of Stockholm Congestion Charging Trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 43(3), pages 258-268, March.
    3. Odeck, James & Bråthen, Svein, 1997. "On public attitudes toward implementation of toll roads--the case of Oslo toll ring," Transport Policy, Elsevier, vol. 4(2), pages 73-83, April.
    4. Kottenhoff, Karl & Brundell Freij, Karin, 2009. "The role of public transport for feasibility and acceptability of congestion charging - The case of Stockholm," Transportation Research Part A: Policy and Practice, Elsevier, vol. 43(3), pages 297-305, March.
    5. Odeck, James & Bråthen, Svein, 2008. "Travel demand elasticities and users attitudes: A case study of Norwegian toll projects," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(1), pages 77-94, January.
    6. Dill, Jennifer & Weinstein, Asha, 2007. "How to pay for transportation? A survey of public preferences in California," Transport Policy, Elsevier, vol. 14(4), pages 346-356, July.
    7. Winslott-Hiselius, Lena & Brundell-Freij, Karin & Vagland, Asa & Byström, Camilla, 2009. "The development of public attitudes towards the Stockholm congestion trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 43(3), pages 269-282, March.
    8. Eliasson, Jonas & Hultkrantz, Lars & Nerhagen, Lena & Rosqvist, Lena Smidfelt, 2009. "The Stockholm congestion - charging trial 2006: Overview of effects," Transportation Research Part A: Policy and Practice, Elsevier, vol. 43(3), pages 240-250, March.
    9. S. Jaensirisak & M. Wardman & A. D. May, 2005. "Explaining Variations in Public Acceptability of Road Pricing Schemes," Journal of Transport Economics and Policy, University of Bath, vol. 39(2), pages 127-154, May.
    10. Hensher, David A. & Puckett, Sean M., 2005. "Road user charging: The global relevance of recent developments in the United Kingdom," Transport Policy, Elsevier, vol. 12(5), pages 377-383, September.
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