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Investigating the responsibilities of digital organizations in facing sustainability challenges: Developing an empirical framework and measurement model for corporate digital responsibility

Author

Listed:
  • Khani, Ali
  • Shahriari, Mohsen
  • Rexhepi, Gadaf

Abstract

The widespread adoption of digital technologies by organizations has led to the emergence of significant challenges for themselves and society. Hence, Corporate Digital Responsibility has been introduced as a solution for the responsible use of technologies that meet the expectations of stakeholders. This research aims to develop a validated scale for measuring Corporate Digital Responsibility and to examine its impact on digital sustainability in organizations. In the qualitative phase, three key dimensions—ethical, legal, and sustainability-oriented responsibilities—along with 11 indicators were identified through a combination of a literature review and Delphi interviews. In the quantitative phase, exploratory and confirmatory factor analyses were conducted on survey data from organizational representatives, confirming the robustness of the proposed measurement model. The findings confirm the proposed measurement model for Corporate Digital Responsibility and demonstrate that Corporate Digital Responsibility practices significantly enhance digital sustainability by promoting transparency, accountability, and environmental responsibility. These results provide a structured framework for researchers and actionable recommendations for managers to implement Corporate Digital Responsibility and effectively address the challenges of digital transformation.

Suggested Citation

  • Khani, Ali & Shahriari, Mohsen & Rexhepi, Gadaf, 2025. "Investigating the responsibilities of digital organizations in facing sustainability challenges: Developing an empirical framework and measurement model for corporate digital responsibility," Technology in Society, Elsevier, vol. 82(C).
    • Handle: RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x2500140x
    DOI: 10.1016/j.techsoc.2025.102950
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