IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v67y2021ics0160791x21002748.html
   My bibliography  Save this article

Happier and further by going together: The importance of software team behaviour during the COVID-19 pandemic

Author

Listed:
  • Marinho, Marcelo
  • Amorim, Luís
  • Camara, Rafael
  • Oliveira, Brigitte Renata
  • Sobral, Marcos
  • Sampaio, Suzana

Abstract

The COVID-19 pandemic, and the associated move to remote work and the resulting changes to the normal work routine, have introduced a plethora of new difficulties and challenges for software developers. Recent research has focused on the impact of the COVID-19 pandemic on the developer's wellness, productivity, team collaboration, job satisfaction, and work-life balance. However, research exploring the association between these feelings and team behaviour during such a crisis period has not been previously developed. Moreover, previous research has indicated that organisations are still struggling to understand the pandemic and its relationship with both team behaviour and developer feelings. To address this gap, we analysed how COVID-19 influences a developer's happiness and their feelings of (un)happiness associated with the team's behaviour during the COVID-19 pandemic. A state-of-the-art analysis helped to design a scale that we used in a cross-sectional study of 102 software developers. To test the proposed hypotheses, we conducted exploratory factor analysis and principal component analysis. Our results highlight that happiness positively influences a team's behaviour and that unhappiness negatively affects their work results and productivity. These findings provide software companies and organisations with a better understanding of the importance of team behaviour on individual happiness during crises. These results provide information that managers and companies can use to mitigate potentially negative effects.

Suggested Citation

  • Marinho, Marcelo & Amorim, Luís & Camara, Rafael & Oliveira, Brigitte Renata & Sobral, Marcos & Sampaio, Suzana, 2021. "Happier and further by going together: The importance of software team behaviour during the COVID-19 pandemic," Technology in Society, Elsevier, vol. 67(C).
  • Handle: RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002748
    DOI: 10.1016/j.techsoc.2021.101799
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X21002748
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techsoc.2021.101799?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Longstreet, Phil & Brooks, Stoney & Gonzalez, Ester S., 2019. "Internet addiction: When the positive emotions are not so positive," Technology in Society, Elsevier, vol. 57(C), pages 76-85.
    2. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
    3. Christoph Schmidt, 2016. "Agile Software Development," Progress in IS, in: Agile Software Development Teams, chapter 0, pages 7-35, Springer.
    4. Chen, Ji & Huang, Jiayan & Su, Weihua & Štreimikienė, Dalia & Baležentis, Tomas, 2021. "The challenges of COVID-19 control policies for sustainable development of business: Evidence from service industries," Technology in Society, Elsevier, vol. 66(C).
    5. Demirkol, Denizhan & Seneler, Cagla & Daim, Tugrul & Shaygan, Amir, 2020. "Measuring emotional reactions of university students towards a Student Information System (SIS): A Turkish university case," Technology in Society, Elsevier, vol. 63(C).
    6. Navimipour, Nima Jafari & Milani, Farnaz Sharifi & Hossenzadeh, Mehdi, 2018. "A model for examining the role of effective factors on the performance of organizations," Technology in Society, Elsevier, vol. 55(C), pages 166-174.
    7. Kipper, Liane Mahlmann & Iepsen, Sandra & Dal Forno, Ana Julia & Frozza, Rejane & Furstenau, Leonardo & Agnes, Jéssica & Cossul, Danielli, 2021. "Scientific mapping to identify competencies required by industry 4.0," Technology in Society, Elsevier, vol. 64(C).
    8. Brey, Philip, 2018. "The strategic role of technology in a good society," Technology in Society, Elsevier, vol. 52(C), pages 39-45.
    9. Demırkol, Denizhan & Seneler, Cagla & Daım, Tugrul & Shaygan, Amir, 2020. "Measuring perceived usability of university students towards a student information system (SIS): A Turkish university case," Technology in Society, Elsevier, vol. 62(C).
    10. Kaya, Tugberk, 2020. "The changes in the effects of social media use of Cypriots due to COVID-19 pandemic," Technology in Society, Elsevier, vol. 63(C).
    11. Ed Diener & Derrick Wirtz & William Tov & Chu Kim-Prieto & Dong-won Choi & Shigehiro Oishi & Robert Biswas-Diener, 2010. "New Well-being Measures: Short Scales to Assess Flourishing and Positive and Negative Feelings," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 97(2), pages 143-156, June.
    12. Melissa Mazmanian & Wanda J. Orlikowski & JoAnne Yates, 2013. "The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals," Organization Science, INFORMS, vol. 24(5), pages 1337-1357, October.
    13. John Zelenski & Steven Murphy & David Jenkins, 2008. "The Happy-Productive Worker Thesis Revisited," Journal of Happiness Studies, Springer, vol. 9(4), pages 521-537, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ng, Peggy M.L. & Lit, Kam Kong & Cheung, Cherry T.Y., 2022. "Remote work as a new normal? The technology-organization-environment (TOE) context," Technology in Society, Elsevier, vol. 70(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Heidary Dahooie, Jalil & Raafat, Romina & Qorbani, Ali Reza & Daim, Tugrul, 2021. "An intuitionistic fuzzy data-driven product ranking model using sentiment analysis and multi-criteria decision-making," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    2. Giurge, Laura M. & Bohns, Vanessa K., 2021. "You don’t need to answer right away! Receivers overestimate how quickly senders expect responses to non-urgent work emails," Organizational Behavior and Human Decision Processes, Elsevier, vol. 167(C), pages 114-128.
    3. Yavuz, Merve & Çorbacıoğlu, Eda & Başoğlu, Ahmet Nuri & Daim, Tugrul Unsal & Shaygan, Amir, 2021. "Augmented reality technology adoption: Case of a mobile application in Turkey," Technology in Society, Elsevier, vol. 66(C).
    4. Maw–Der Foo & Marilyn A. Uy & Charles Murnieks, 2015. "Beyond Affective Valence: Untangling Valence and Activation Influences on Opportunity Identification," Entrepreneurship Theory and Practice, , vol. 39(2), pages 407-431, March.
    5. Małgorzata W Kożusznik & José M Peiró & Aida Soriano, 2019. "Daily eudaimonic well-being as a predictor of daily performance: A dynamic lens," PLOS ONE, Public Library of Science, vol. 14(4), pages 1-24, April.
    6. Merrick Powell & Kirk N. Olsen & William Forde Thompson, 2023. "Music, Pleasure, and Meaning: The Hedonic and Eudaimonic Motivations for Music (HEMM) Scale," IJERPH, MDPI, vol. 20(6), pages 1-19, March.
    7. Nelli Ferenczi & Tara C Marshall, 2013. "Exploring Attachment to the “Homeland” and Its Association with Heritage Culture Identification," PLOS ONE, Public Library of Science, vol. 8(1), pages 1-17, January.
    8. Farooq, Ali & Laato, Samuli & Islam, A.K.M. Najmul & Isoaho, Jouni, 2021. "Understanding the impact of information sources on COVID-19 related preventive measures in Finland," Technology in Society, Elsevier, vol. 65(C).
    9. Viktoria Maria Baumeister & Leonie Petra Kuen & Maike Bruckes & Gerhard Schewe, 2021. "The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis," SAGE Open, , vol. 11(4), pages 21582440211, November.
    10. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
    11. Armanda Cetrulo & Dario Guarascio & Maria Enrica Virgillito, 2020. "Anatomy of the Italian occupational structure: concentrated power and distributed knowledge," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 29(6), pages 1345-1379.
    12. Gupta, Manjul & George, Joey F. & Xia, Weidong, 2019. "Relationships between IT department culture and agile software development practices: An empirical investigation," International Journal of Information Management, Elsevier, vol. 44(C), pages 13-24.
    13. Epting, Shane, 2021. "Vulnerable groups, virtual cities, and social isolation," Technology in Society, Elsevier, vol. 67(C).
    14. Erin Percival Carter & Stephanie Welcomer, 2021. "Designing and Distinguishing Meaningful Artisan Food Experiences," Sustainability, MDPI, vol. 13(15), pages 1-13, July.
    15. Ruthanne Huising, 2014. "The Erosion of Expert Control Through Censure Episodes," Organization Science, INFORMS, vol. 25(6), pages 1633-1661, December.
    16. Christian P Theurer & Andranik Tumasjan & Isabell M Welpe, 2018. "Contextual work design and employee innovative work behavior: When does autonomy matter?," PLOS ONE, Public Library of Science, vol. 13(10), pages 1-35, October.
    17. Jens Thoemmes, 2024. "Negotiating Telework in France: Collective Bargaining Amidst the COVID-19 Pandemic," Post-Print hal-04619772, HAL.
    18. Annamaria Di Fabio & Maureen E. Kenny, 2018. "Intrapreneurial Self-Capital: A Key Resource for Promoting Well-Being in a Shifting Work Landscape," Sustainability, MDPI, vol. 10(9), pages 1-11, August.
    19. Andrea Salvatori & Seetha Menon & Wouter Zwysen, 2018. "The effect of computer use on job quality: Evidence from Europe," OECD Social, Employment and Migration Working Papers 200, OECD Publishing.
    20. Asude Malkoç & Aynur Kesen Mutlu, 2019. "Mediating the Effect of Cognitive Flexibility in the Relationship between Psychological Well-Being and Self-Confidence: A Study on Turkish University Students," International Journal of Higher Education, Sciedu Press, vol. 8(6), pages 278-278, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002748. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.