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Successful predictors of business process reengineering (BPR) in financial services

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  • Terziovski, Mile
  • Fitzpatrick, Paul
  • O&rsquo
  • Neill, Peter

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  • Terziovski, Mile & Fitzpatrick, Paul & O&rsquo & Neill, Peter, 2003. "Successful predictors of business process reengineering (BPR) in financial services," International Journal of Production Economics, Elsevier, vol. 84(1), pages 35-50, April.
  • Handle: RePEc:eee:proeco:v:84:y:2003:i:1:p:35-50
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    References listed on IDEAS

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    1. Chan, Stephen L. & Choi, Chung For, 1997. "A conceptual and analytical framework for business process reengineering," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 211-223, June.
    2. Holland, Dutch & Kumar, Sanjiv, 1995. "Getting past the obstacles to successful reengineering," Business Horizons, Elsevier, vol. 38(3), pages 79-85.
    3. Sarkis, Joseph & Presley, Adrien & Liles, Donald, 1997. "The strategic evaluation of candidate business process reengineering projects," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 261-274, June.
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    Cited by:

    1. Chih-Ming Luo & Hung-Fan Chang, 2013. "Safety process innovation in medical service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2915-2931, August.
    2. Temponi, Cecilia, 2006. "Scalable enterprise systems: Quality management issues," International Journal of Production Economics, Elsevier, vol. 99(1-2), pages 222-235, February.
    3. Maha Syed Ibrahim & Aamer Hanif & Faheem Qaisar Jamal & Ali Ahsan, 2019. "Towards successful business process improvement – An extension of change acceleration process model," PLOS ONE, Public Library of Science, vol. 14(11), pages 1-20, November.
    4. Fatile, Jacob Olufemi & Mutereko Sybert & Emma Etim, 2020. "Process Reengineering in African Public Sector: Lessons From the Private Sector," Journal of Public Administration and Governance, Macrothink Institute, vol. 10(3), pages 262287-2622, December.
    5. Joanna Radomska & Cyprian Kozyra, 2020. "Awareness of strategy execution barriers in decision-making process: moderated mediation analysis," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(1), pages 61-78, March.
    6. Bai, Chunguang & Sarkis, Joseph, 2013. "A grey-based DEMATEL model for evaluating business process management critical success factors," International Journal of Production Economics, Elsevier, vol. 146(1), pages 281-292.
    7. Skerlavaj, Miha & Stemberger, Mojca Indihar & Skrinjar, Rok & Dimovski, Vlado, 2007. "Organizational learning culture--the missing link between business process change and organizational performance," International Journal of Production Economics, Elsevier, vol. 106(2), pages 346-367, April.

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