IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v84y2003i1p35-50.html
   My bibliography  Save this article

Successful predictors of business process reengineering (BPR) in financial services

Author

Listed:
  • Terziovski, Mile
  • Fitzpatrick, Paul
  • O&rsquo
  • Neill, Peter

Abstract

No abstract is available for this item.

Suggested Citation

  • Terziovski, Mile & Fitzpatrick, Paul & O&rsquo & Neill, Peter, 2003. "Successful predictors of business process reengineering (BPR) in financial services," International Journal of Production Economics, Elsevier, vol. 84(1), pages 35-50, April.
    • Handle: RePEc:eee:proeco:v:84:y:2003:i:1:p:35-50
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925-5273(02)00378-X
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Holland, Dutch & Kumar, Sanjiv, 1995. "Getting past the obstacles to successful reengineering," Business Horizons, Elsevier, vol. 38(3), pages 79-85.
    2. Sarkis, Joseph & Presley, Adrien & Liles, Donald, 1997. "The strategic evaluation of candidate business process reengineering projects," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 261-274, June.
    3. Chan, Stephen L. & Choi, Chung For, 1997. "A conceptual and analytical framework for business process reengineering," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 211-223, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chih-Ming Luo & Hung-Fan Chang, 2013. "Safety process innovation in medical service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2915-2931, August.
    2. Škrinjar, Rok & Trkman, Peter, 2013. "Increasing process orientation with business process management: Critical practices’," International Journal of Information Management, Elsevier, vol. 33(1), pages 48-60.
    3. Temponi, Cecilia, 2006. "Scalable enterprise systems: Quality management issues," International Journal of Production Economics, Elsevier, vol. 99(1-2), pages 222-235, February.
    4. Maha Syed Ibrahim & Aamer Hanif & Faheem Qaisar Jamal & Ali Ahsan, 2019. "Towards successful business process improvement – An extension of change acceleration process model," PLOS ONE, Public Library of Science, vol. 14(11), pages 1-20, November.
    5. Fatile, Jacob Olufemi & Mutereko Sybert & Emma Etim, 2020. "Process Reengineering in African Public Sector: Lessons From the Private Sector," Journal of Public Administration and Governance, Macrothink Institute, vol. 10(3), pages 262287-2622, December.
    6. Mark Geoghegan & Kathryn Cormican & Qiong Wu, 2021. "Sustainable Team Design: A Challenge to Traditional Beliefs in Information-Intensive Service Industries," Sustainability, MDPI, vol. 13(24), pages 1-19, December.
    7. Branislav Micieta & Honorata Howaniec & Vladimíra Binasova & Marta Kasajova & Miroslav Fusko, 2021. "Increasing Work Efficiency in a Manufacturing Setting Using Gemba Walk," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 601-620.
    8. Ranđelović Aleksandra Stoiljković & Milojević Radenko & Radosavljević Marija, 2018. "Identification and Analysis of Key Business Process Management Factors," Economic Themes, Sciendo, vol. 56(1), pages 57-78, April.
    9. Joanna Radomska & Cyprian Kozyra, 2020. "Awareness of strategy execution barriers in decision-making process: moderated mediation analysis," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(1), pages 61-78, March.
    10. Bai, Chunguang & Sarkis, Joseph, 2013. "A grey-based DEMATEL model for evaluating business process management critical success factors," International Journal of Production Economics, Elsevier, vol. 146(1), pages 281-292.
    11. Skerlavaj, Miha & Stemberger, Mojca Indihar & Skrinjar, Rok & Dimovski, Vlado, 2007. "Organizational learning culture--the missing link between business process change and organizational performance," International Journal of Production Economics, Elsevier, vol. 106(2), pages 346-367, April.
    12. Victoria Hurth & Charles Ebert & Jaideep Prabhu, 2018. "Organisational purpose: the construct and its antecedents and consequences," Working Papers 201802, Cambridge Judge Business School, University of Cambridge.
    13. Trkman, Peter, 2010. "The critical success factors of business process management," International Journal of Information Management, Elsevier, vol. 30(2), pages 125-134.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Céline Averseng, 2011. "How to structure the complexity without giving up the thematic exhaustiveness of a state of the art in management science? Feedback on the methodological contribution of classification tools of qualit," Post-Print hal-01992760, HAL.
    2. Alarcón, F. & Alemany, M.M.E. & Ortiz, A., 2009. "Conceptual framework for the characterization of the order promising process in a collaborative selling network context," International Journal of Production Economics, Elsevier, vol. 120(1), pages 100-114, July.
    3. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.
    4. Zhang, Bin & Lai, Kee-hung & Wang, Bo & Wang, Zhaohua, 2017. "Shareholder value effects of corporate carbon trading: Empirical evidence from market reaction towards Clean Development Mechanism in China," Energy Policy, Elsevier, vol. 110(C), pages 410-421.
    5. Aurora A. C. Teixeira & Pedro Cosme Vieira & Ana Patrícia Abreu, 2017. "Sleeping Beauties and their princes in innovation studies," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(2), pages 541-580, February.
    6. Yang, Lin & Li, Fengyu & Zhang, Xian, 2016. "Chinese companies’ awareness and perceptions of the Emissions Trading Scheme (ETS): Evidence from a national survey in China," Energy Policy, Elsevier, vol. 98(C), pages 254-265.
    7. Wang, William Y.C. & Chan, Hing Kai, 2010. "Virtual organization for supply chain integration: Two cases in the textile and fashion retailing industry," International Journal of Production Economics, Elsevier, vol. 127(2), pages 333-342, October.
    8. Zhang, Bin & Wang, Zhaohua, 2014. "Inter-firm collaborations on carbon emission reduction within industrial chains in China: Practices, drivers and effects on firms' performances," Energy Economics, Elsevier, vol. 42(C), pages 115-131.
    9. Yi-Chun Kuo & Yo-Ming Wu, 2016. "A Case Study on Reengineering the Trade Flow for the Cross-strait Tax Plans of Taiwanese Companies," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(11), pages 1-70, October.
    10. Goel, Sanjay & Chen, Vicki, 2008. "Integrating the global enterprise using Six Sigma: Business process reengineering at General Electric Wind Energy," International Journal of Production Economics, Elsevier, vol. 113(2), pages 914-927, June.
    11. Bichescu, Bogdan C. & Bradley, Randy V. & Smith, Antoinette L. & Wei, Wu, 2018. "Benefits and implications of competing on process excellence: Evidence from California hospitals," International Journal of Production Economics, Elsevier, vol. 202(C), pages 59-68.
    12. Lockamy, Archie III & Smith, Wilbur I., 1997. "A strategic alignment approach for effective business process reengineering: linking strategy, processes and customers for competitive advantage," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 141-153, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:84:y:2003:i:1:p:35-50. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.