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A strategic alignment approach for effective business process reengineering: linking strategy, processes and customers for competitive advantage

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  • Lockamy, Archie III
  • Smith, Wilbur I.

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  • Lockamy, Archie III & Smith, Wilbur I., 1997. "A strategic alignment approach for effective business process reengineering: linking strategy, processes and customers for competitive advantage," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 141-153, June.
    • Handle: RePEc:eee:proeco:v:50:y:1997:i:2-3:p:141-153
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    References listed on IDEAS

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    1. Holland, Dutch & Kumar, Sanjiv, 1995. "Getting past the obstacles to successful reengineering," Business Horizons, Elsevier, vol. 38(3), pages 79-85.
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    Cited by:

    1. Tzeng, Shiou-Fen & Chen, Wun-Hwa & Pai, Fan-Yun, 2008. "Evaluating the business value of RFID: Evidence from five case studies," International Journal of Production Economics, Elsevier, vol. 112(2), pages 601-613, April.
    2. Abebe Menberu, 2015. "Making Sense of Business Process Change Impacts: The Ethiopian Experience," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 6(2), pages 27-35, May.

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