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Linking product-process matrices for manufacturing and industrial service operations

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  • Johansson, Pontus
  • Olhager, Jan

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  • Johansson, Pontus & Olhager, Jan, 2006. "Linking product-process matrices for manufacturing and industrial service operations," International Journal of Production Economics, Elsevier, vol. 104(2), pages 615-624, December.
    • Handle: RePEc:eee:proeco:v:104:y:2006:i:2:p:615-624
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    References listed on IDEAS

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    1. Amini, M. Mehdi & Retzlaff-Roberts, Donna & Bienstock, Carol C., 2005. "Designing a reverse logistics operation for short cycle time repair services," International Journal of Production Economics, Elsevier, vol. 96(3), pages 367-380, June.
    2. M. Hossein Safizadeh & Larry P. Ritzman & Deven Sharma & Craig Wood, 1996. "An Empirical Analysis of the Product-Process Matrix," Management Science, INFORMS, vol. 42(11), pages 1576-1591, November.
    3. Richard B. Chase, 1981. "The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions," Operations Research, INFORMS, vol. 29(4), pages 698-706, August.
    4. Sheu, C, 1994. "Linking market factors to manufacturing designs," Omega, Elsevier, vol. 22(3), pages 269-282, May.
    5. Dean M. Schroeder & Steven W. Congden & C. Gopinath, 1995. "Linking Competitive Strategy And Manufacturing Process Technology," Journal of Management Studies, Wiley Blackwell, vol. 32(2), pages 163-189, March.
    6. Buzacott, John A., 2000. "Service system structure," International Journal of Production Economics, Elsevier, vol. 68(1), pages 15-27, October.
    7. Johansson, Pontus & Olhager, Jan, 2004. "Industrial service profiling: Matching service offerings and processes," International Journal of Production Economics, Elsevier, vol. 89(3), pages 309-320, June.
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    Cited by:

    1. A. Bikfalvi & G. Lay & S. Maloca & B. Waser, 2013. "Servitization and networking: large-scale survey findings on product-related services," Service Business, Springer;Pan-Pacific Business Association, vol. 7(1), pages 61-82, March.
    2. Romero-Silva, Rodrigo & Hernández-López, Gabriel, 2020. "Shop-floor scheduling as a competitive advantage: A study on the relevance of cyber-physical systems in different manufacturing contexts," International Journal of Production Economics, Elsevier, vol. 224(C).
    3. Saccani, N. & Johansson, P. & Perona, M., 2007. "Configuring the after-sales service supply chain: A multiple case study," International Journal of Production Economics, Elsevier, vol. 110(1-2), pages 52-69, October.
    4. Kemppainen, Katariina & Vepsalainen, Ari P.J. & Tinnila, Markku, 2008. "Mapping the structural properties of production process and product mix," International Journal of Production Economics, Elsevier, vol. 111(2), pages 713-728, February.

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