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How to foster Sustainable Continuous Improvement: A cause-effect relations map of Lean soft practices

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  • Costa, Federica
  • Lispi, Leonardo
  • Staudacher, Alberto Portioli
  • Rossini, Matteo
  • Kundu, Kaustav
  • Cifone, Fabiana Dafne

Abstract

Lean Management (LM) represents a complex socio-technical system where both technical and social practices should be consistently implemented and integrated in order to foster a Continuous Improvement (CI) culture. Despite initial gains in operational performances due to the implementation of the most common and well-established Lean techniques, the great majority of the companies approaching Lean Manufacturing fail in achieving sustainable outcomes in the long term, and most of them eventually come back to their traditional way of doing business. Recognized the pivotal role of soft practices, the purpose of this study is to investigate the role played by the human factor in fostering the establishment of a Sustainable Continuous Improvement (SCI) environment.

Suggested Citation

  • Costa, Federica & Lispi, Leonardo & Staudacher, Alberto Portioli & Rossini, Matteo & Kundu, Kaustav & Cifone, Fabiana Dafne, 2019. "How to foster Sustainable Continuous Improvement: A cause-effect relations map of Lean soft practices," Operations Research Perspectives, Elsevier, vol. 6(C).
    • Handle: RePEc:eee:oprepe:v:6:y:2019:i:c:s2214716018301416
    DOI: 10.1016/j.orp.2018.100091
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