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Human Resource development in Toyota culture

Author

Listed:
  • Jeffrey K. Liker
  • Michael Hoseus

Abstract

Companies throughout the world are engaging in 'lean' programs for manufacturing, product development, office work, and even the enterprise following Toyota as a model. The goal is to eliminate waste. Generally speaking these programs have had success at driving impressive dollar savings, but we believe the results are still far below what is possible and generally not sustainable. The problem is a fundamental misunderstanding of what has made Toyota so successful. For Toyota the goal is always to be the best at cost, quality, delivery, safety, and morale through engaging people in continuous improvement. This paper summarises how they do that through an exceptional Human Resource (HR) development system.

Suggested Citation

  • Jeffrey K. Liker & Michael Hoseus, 2010. "Human Resource development in Toyota culture," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 10(1), pages 34-50.
    • Handle: RePEc:ids:ijhrdm:v:10:y:2010:i:1:p:34-50
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    Citations

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    Cited by:

    1. Florian Magnani & Valentina Carbone & Valérie Moatti, 2019. "The human dimension of lean: a literature review," Post-Print hal-03349359, HAL.
    2. Costa, Federica & Lispi, Leonardo & Staudacher, Alberto Portioli & Rossini, Matteo & Kundu, Kaustav & Cifone, Fabiana Dafne, 2019. "How to foster Sustainable Continuous Improvement: A cause-effect relations map of Lean soft practices," Operations Research Perspectives, Elsevier, vol. 6(C).
    3. Kull, Thomas J. & Yan, Tingting & Liu, Zhongzhi & Wacker, John G., 2014. "The moderation of lean manufacturing effectiveness by dimensions of national culture: Testing practice-culture congruence hypotheses," International Journal of Production Economics, Elsevier, vol. 153(C), pages 1-12.
    4. Bortolotti, Thomas & Boscari, Stefania & Danese, Pamela, 2015. "Successful lean implementation: Organizational culture and soft lean practices," International Journal of Production Economics, Elsevier, vol. 160(C), pages 182-201.
    5. Amal Benkarim & Daniel Imbeau, 2022. "Investigating the Implementation of Toyota’s Human Resources Management Practices in the Aerospace Industry," Merits, MDPI, vol. 2(3), pages 1-20, July.
    6. Jorge Iván Pérez-Rave & Rafael Fernández Guerrero & Andrés Salas Vallina & Favián González Echavarría, 2023. "A measurement model of dynamic capabilities of the continuous improvement project and its role in the renewal of the company’s products/services," Operations Management Research, Springer, vol. 16(1), pages 126-140, March.
    7. O. B. Tomilin, 2023. "Critical Review of the University Management Practices Evolution," University Management: Practice and Analysis, Federal State Autonomous Educational Institution of Higher Education «Ural Federal University named after the first President of Russia B.N.Yeltsin»; Non-Commercial Partnership “University Management: Practice and, vol. 27(3).

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