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How knowledge sharing and business process contribute to organizational performance: Using the fsQCA approach

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  • Oyemomi, Oluwafemi
  • Liu, Shaofeng
  • Neaga, Irina
  • Alkhuraiji, Ali

Abstract

The purpose of this research is to carry out a comparative analysis of organizational factors that facilitate knowledge sharing and business process, ultimately contributing to the improvement of organizational performance. The literature considers knowledge sharing a key factor for driving innovation as well as the organization's business performance, as both explicit and tacit knowledge sharing promotes a novel robust approach for business-knowledge process. This research explores the application of fuzzy-set qualitative comparative analysis as a set-theoretic comparative analysis approach to investigate the relationships between knowledge sharing, business process, and organizational performance through the identification of key organizational operation factors. Based on empirical data collected from 28 cases, the analysis results demonstrate the important role of organizational operation factors in knowledge sharing and business-knowledge process, which directly contribute to the improvement of organizational performance.

Suggested Citation

  • Oyemomi, Oluwafemi & Liu, Shaofeng & Neaga, Irina & Alkhuraiji, Ali, 2016. "How knowledge sharing and business process contribute to organizational performance: Using the fsQCA approach," Journal of Business Research, Elsevier, vol. 69(11), pages 5222-5227.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:11:p:5222-5227
    DOI: 10.1016/j.jbusres.2016.04.116
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    References listed on IDEAS

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    Cited by:

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    2. Lucía Muñoz-Pascual & Jesús Galende, 2020. "Ambidextrous Knowledge and Learning Capability: The Magic Potion for Employee Creativity and Sustainable Innovation Performance," Sustainability, MDPI, vol. 12(10), pages 1-27, May.
    3. Aluko, Olu & Ott, Ursula F. & Siwale, Juliana & Odusanya, Kayode, 2022. "Overcoming the liability of outsidership: An fsQCA analysis of African transnational entrepreneurs in the UK," Journal of Business Research, Elsevier, vol. 145(C), pages 106-116.
    4. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2021. "Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions," Mathematics, MDPI, vol. 9(13), pages 1-21, July.
    5. Curado, Carla & Muñoz-Pascual, Lucía & Galende, Jesús, 2018. "Antecedents to innovation performance in SMEs: A mixed methods approach," Journal of Business Research, Elsevier, vol. 89(C), pages 206-215.
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    7. Navimipour, Nima Jafari & Milani, Farnaz Sharifi & Hossenzadeh, Mehdi, 2018. "A model for examining the role of effective factors on the performance of organizations," Technology in Society, Elsevier, vol. 55(C), pages 166-174.
    8. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2019. "The Triple Bottom Line on Sustainable Product Innovation Performance in SMEs: A Mixed Methods Approach," Sustainability, MDPI, vol. 11(6), pages 1-22, March.
    9. Zhifeng Shen & Xingnan Liang & Jinze Lv & Chunlu Liu & Junjie Li, 2022. "The Mechanism of Digital Environment Influencing Organizational Performance: An Empirical Analysis Based on Construction Data," Sustainability, MDPI, vol. 14(6), pages 1-16, March.
    10. Folajimi Ashiru & Franklin Nakpodia & Jacqueline J You, 2023. "Adapting emerging digital communication technologies for resilience: evidence from Nigerian SMEs," Annals of Operations Research, Springer, vol. 327(2), pages 795-823, August.
    11. Than Thanh Son & Le Ba Phong & Bùi Thị Thu Loan, 2020. "Transformational Leadership and Knowledge Sharing: Determinants of Firm’s Operational and Financial Performance," SAGE Open, , vol. 10(2), pages 21582440209, May.
    12. Oyemomi, Oluwafemi & Liu, Shaofeng & Neaga, Irina & Chen, Huilan & Nakpodia, Franklin, 2019. "How cultural impact on knowledge sharing contributes to organizational performance: Using the fsQCA approach," Journal of Business Research, Elsevier, vol. 94(C), pages 313-319.
    13. Nelson Duarte & Vítor Santos & Anna Dziadkiewicz & Joanna Nieżurawska & Wioleta Dryl & Tomasz Dryl & Lech Nieżurawski & Carla Sofia Gonçalves Pereira & Tiago Fernandndo Ferreira Lopes, 2017. "Stymulanty i bariery w procesie transferu wiedzy – przegląd literatury," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 44, pages 175-196.
    14. Latifah Hamzah & Alexandria B. Boehm & Jennifer Davis & Amy J. Pickering & Marlene Wolfe & Maryanne Mureithi & Angela Harris, 2020. "Ruminant Fecal Contamination of Drinking Water Introduced Post-Collection in Rural Kenyan Households," IJERPH, MDPI, vol. 17(2), pages 1-23, January.
    15. Konstantina Spanaki & Thanos Papadopoulos & Uchitha Jayawickrama & Femi Olan & Shaofeng Liu, 2023. "Editorial: fake news, misinformation, and supply chain disruptions: the role of emerging technologies," Post-Print hal-04158399, HAL.
    16. Cong Cheng & Liebing Cao & Huihui Zhong & Yining He & Jiahong Qian, 2019. "The Influence of Leader Encouragement of Creativity on Innovation Speed: Findings from SEM and fsQCA," Sustainability, MDPI, vol. 11(9), pages 1-17, May.
    17. Konstantina Spanaki & Thanos Papadopoulos & Uchitha Jayawickrama & Femi Olan & Shaofeng Liu, 2023. "Editorial: fake news, misinformation, and supply chain disruptions: the role of emerging technologies," Annals of Operations Research, Springer, vol. 327(2), pages 601-604, August.
    18. Kopplin, Cristopher Siegfried & Rösch, Stella Franca, 2021. "Equifinal causes of sustainable clothing purchase behavior: An fsQCA analysis among generation Y," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    19. Bacon, Emily & Williams, Michael D. & Davies, Gareth, 2020. "Coopetition in innovation ecosystems: A comparative analysis of knowledge transfer configurations," Journal of Business Research, Elsevier, vol. 115(C), pages 307-316.
    20. Lucía Muñoz-Pascual & Jesús Galende & Carla Curado, 2019. "Human Resource Management Contributions to Knowledge Sharing for a Sustainability-Oriented Performance: A Mixed Methods Approach," Sustainability, MDPI, vol. 12(1), pages 1-24, December.
    21. Francesco Zecca & Natalia Rastorgueva, 2017. "Knowledge management as a key stone of sustainable welfare in the Italian rural areas," RIVISTA DI STUDI SULLA SOSTENIBILITA', FrancoAngeli Editore, vol. 0(1), pages 183-201.
    22. Kwangho Lee & Hae-Deok Song, 2020. "Linkages between Social Goal Orientation and Innovative Behavior: Examining the Mediating Role of Knowledge Sharing and Employee Engagement," Sustainability, MDPI, vol. 12(23), pages 1-13, November.
    23. Yaser Salman Alsharari & Fares Mukhelif Al-Rwaily & Abdalkareem Alsharari, 2017. "The Moderating Effect of Commitment to Service Quality on the relationship between Communications, Customer Relationship Management and Organizational Performance: Evidence from the Kingdom Saudi Arab," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(10), pages 366-382, October.

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