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Festivalscapes and patrons' emotions, satisfaction, and loyalty

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  • Lee, Yong-Ki
  • Lee, Choong-Ki
  • Lee, Seung-Kon
  • Babin, Barry J.

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  • Lee, Yong-Ki & Lee, Choong-Ki & Lee, Seung-Kon & Babin, Barry J., 2008. "Festivalscapes and patrons' emotions, satisfaction, and loyalty," Journal of Business Research, Elsevier, vol. 61(1), pages 56-64, January.
    • Handle: RePEc:eee:jbrese:v:61:y:2008:i:1:p:56-64
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    References listed on IDEAS

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    1. Babin, Barry J. & Griffin, Mitch, 1998. "The nature of satisfaction: An updated examination and analysis," Journal of Business Research, Elsevier, vol. 41(2), pages 127-136, February.
    2. Yoo, Changjo & Park, Jonghee & MacInnis, Deborah J., 1998. "Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude," Journal of Business Research, Elsevier, vol. 42(3), pages 253-263, July.
    3. Bernadette Quinn, 2005. "Arts Festivals and the City," Urban Studies, Urban Studies Journal Limited, vol. 42(5-6), pages 927-943, May.
    4. Fred Collopy, 1996. "Biases in Retrospective Self-Reports of Time Use: An Empirical Study of Computer Users," Management Science, INFORMS, vol. 42(5), pages 758-767, May.
    5. Gerard H. Maassen & Arnold B. Bakker, 2001. "Suppressor Variables in Path Models," Sociological Methods & Research, , vol. 30(2), pages 241-270, November.
    6. Desai, Kalpesh Kaushik & Mahajan, Vijay, 1998. "Strategic Role of Affect-Based Attitudes in the Acquisition, Development, and Retention of Customers," Journal of Business Research, Elsevier, vol. 42(3), pages 309-324, July.
    7. Babin, Barry J. & Darden, William R. & University, Louisiana State & Shreveport & Lousiana & Babin, Laurie A., 1998. "Negative Emotions in Marketing Research: Affect or Artifact?," Journal of Business Research, Elsevier, vol. 42(3), pages 271-285, July.
    8. Oliver, Richard L, 1993. "Cognitive, Affective, and Attribute BAses of the Satisfaction Response," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(3), pages 418-430, December.
    9. Kwaku Appiah-Adu & ALAN FYALL & SATYENDRA SINGH, 2000. "Marketing Culture and Customer Retention in the Tourism Industry," The Service Industries Journal, Taylor & Francis Journals, vol. 20(2), pages 95-113, April.
    10. Darden, William R. & Babin, Barry J., 1994. "Exploring the concept of affective quality: Expanding the concept of retail personality," Journal of Business Research, Elsevier, vol. 29(2), pages 101-109, February.
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