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Negative affect: The dark side of retailing

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  • Maxwell, Sarah
  • Kover, Arthur

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  • Maxwell, Sarah & Kover, Arthur, 2003. "Negative affect: The dark side of retailing," Journal of Business Research, Elsevier, vol. 56(7), pages 553-559, July.
    • Handle: RePEc:eee:jbrese:v:56:y:2003:i:7:p:553-559
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    References listed on IDEAS

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    1. Babin, Barry J. & Darden, William R. & University, Louisiana State & Shreveport & Lousiana & Babin, Laurie A., 1998. "Negative Emotions in Marketing Research: Affect or Artifact?," Journal of Business Research, Elsevier, vol. 42(3), pages 271-285, July.
    2. Mick, David Glen & DeMoss, Michelle, 1990. "Self-Gifts: Phenomenological Insights from Four Contexts," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 17(3), pages 322-332, December.
    3. Babin, Barry J. & Darden, William R., 1996. "Good and bad shopping vibes: Spending and patronage satisfaction," Journal of Business Research, Elsevier, vol. 35(3), pages 201-206, March.
    4. Gardner, Meryl Paula, 1985. "Mood States and Consumer Behavior: A Critical Review," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(3), pages 281-300, December.
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    Cited by:

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    2. Beverland, Michael & Lim, Elison Ai Ching & Morrison, Michael & Terziovski, Mile, 2006. "In-store music and consumer-brand relationships: Relational transformation following experiences of (mis)fit," Journal of Business Research, Elsevier, vol. 59(9), pages 982-989, September.
    3. Elen, Maarten & D'Heer, Evelien & Geuens, Maggie & Vermeir, Iris, 2013. "The influence of mood on attitude–behavior consistency," Journal of Business Research, Elsevier, vol. 66(7), pages 917-923.
    4. Minkyu Park & Junyoung Wang & Beomgu Yim & Doyoung Park & Jaekyung Lee, 2025. "Street Trees’ Obstruction of Retail Signage and Retail Rent: An Exploratory Scene Parsing Street View Analysis of Seoul’s Commercial Districts," Sustainability, MDPI, vol. 17(15), pages 1-20, July.
    5. Crick, James M. & Crick, Dave, 2021. "The dark-side of coopetition: Influences on the paradoxical forces of cooperativeness and competitiveness across product-market strategies," Journal of Business Research, Elsevier, vol. 122(C), pages 226-240.
    6. Yufang Jiang & Kwang-Su Lee & Chang-Hyun Jin & Changfang Kan, 2025. "Sustainable Consumer Behavior in the Social Exclusion Context: Impact on Upcycled Product Adoption and Environmental Sustainability Metrics," Sustainability, MDPI, vol. 17(2), pages 1-21, January.
    7. Lunardo, Renaud & Mouangue, Emilie, 2019. "Getting over discomfort in luxury brand stores: How pop-up stores affect perceptions of luxury, embarrassment, and store evaluations," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 77-85.

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