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Salesperson response to loss of a major account: A qualitative analysis

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  • Goodwin, Cathy
  • Mayo, Michael
  • Paul Hill, Ronald

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  • Goodwin, Cathy & Mayo, Michael & Paul Hill, Ronald, 1997. "Salesperson response to loss of a major account: A qualitative analysis," Journal of Business Research, Elsevier, vol. 40(2), pages 167-180, October.
    • Handle: RePEc:eee:jbrese:v:40:y:1997:i:2:p:167-180
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    References listed on IDEAS

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    1. Hudson, Laurel Anderson & Ozanne, Julie L, 1988. "Alternative Ways of Seeking Knowledge in Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(4), pages 508-521, March.
    2. Eden, Dov, 1990. "Acute and chronic job stress, strain, and vacation relief," Organizational Behavior and Human Decision Processes, Elsevier, vol. 45(2), pages 175-193, April.
    3. Thompson, Craig J & Locander, William B & Pollio, Howard R, 1990. "The Lived Meaning of Free Choice: An Existential-Phenomenological Description of Everyday Consumer Experiences of Contemporary Married Women," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 17(3), pages 346-361, December.
    4. Belk, Russell W & Sherry, John F, Jr & Wallendorf, Melanie, 1988. "A Naturalistic Inquiry into Buyer and Seller Behavior at a Swap Meet," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(4), pages 449-470, March.
    5. Bergadaa, Michelle M, 1990. "The Role of Time in the Action of the Consumer," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 17(3), pages 289-302, December.
    6. Hill, Ronald Paul, 1991. "Homeless Women, Special Possessions, and the Meaning of "Home": An Ethnographic Case Study," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 18(3), pages 298-310, December.
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    Cited by:

    1. Blankson, Charles & Iyer, Pramod & Owusu-Frimpong, Nana & Nwankwo, Sonny & Hinson, Robert, 2020. "Positioning strategies of foreign and indigenous firms in an African cultural milieu," Journal of Business Research, Elsevier, vol. 119(C), pages 627-638.
    2. Blankson, Charles & Crawford, John C., 2012. "Impact of positioning strategies on service firm performance," Journal of Business Research, Elsevier, vol. 65(3), pages 311-316.
    3. Touzani, Mourad & Hirschman, Elizabeth C. & Hechiche Salah, Lamia, 2016. "Retail stressors in the Middle East/North Africa region," Journal of Business Research, Elsevier, vol. 69(2), pages 726-735.

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