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Transformation of India's Domestic Airlines: A case study of Indian Airlines, Jet Airways, Air Sahara and Air Deccan

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  • O’Connell, John F.
  • Williams, George

Abstract

India, home to one-sixth of the world's population, is becoming one of the world's economic engines. Its bureaucratic and outdated regulatory policies have been reformed resulting in a three-fold increase in the number of scheduled airlines and a five-fold increase in the number of aircraft operated. This paper reviews how the new regulatory roadmap has transformed the supply of domestic air services. A large passenger survey conducted in Mumbai investigated the sensitivity of passengers to a change in fare and which flight products would encourage them to select either a full service airline or a low cost carrier. The study finds that there is a homogenous set of flight products required by leisure passengers, travelling on both full service and low cost airlines, however there is a considerable dissimilarity overall between the requirements of passengers using a full service airline and a low cost carrier.

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  • O’Connell, John F. & Williams, George, 2006. "Transformation of India's Domestic Airlines: A case study of Indian Airlines, Jet Airways, Air Sahara and Air Deccan," Journal of Air Transport Management, Elsevier, vol. 12(6), pages 358-374.
    • Handle: RePEc:eee:jaitra:v:12:y:2006:i:6:p:358-374
    DOI: 10.1016/j.jairtraman.2006.09.001
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    References listed on IDEAS

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    Cited by:

    1. O′Connell, John F. & Krishnamurthy, Pukezhenthi & Warnock-Smith, David & Lei, Zheng & Miyoshi, Chika, 2013. "An investigation into the core underlying problems of India's airlines," Transport Policy, Elsevier, vol. 29(C), pages 160-169.
    2. Chandra Mahapatra, Subas & Bellamkonda, Raja Shekhar, 2023. "Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    3. Singh, Jagroop & Sharma, Somesh Kumar & Srivastava, Rajnish, 2019. "What drives Indian Airlines operational expense: An econometric model," Journal of Air Transport Management, Elsevier, vol. 77(C), pages 32-38.
    4. Anshu Agrawal, 2021. "Sustainability of airlines in India with Covid-19: Challenges ahead and possible way-outs," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 20(4), pages 457-472, August.

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