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Theory-based model of factors affecting information overload

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  • Jackson, Thomas W.
  • Farzaneh, Pourya

Abstract

As the volume of available information increases, individuals and organisations become overwhelmed by the plethora of information. This can reduce productivity and performance, hinder learning and innovation, affect decision making and well-being and cost organisations large amounts of money. This paper develops a new theory-based model of factors affecting information overload and provides a formula for calculating the extent of overload, potentially of use as a diagnostic tool supporting individual or organisational development.

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  • Jackson, Thomas W. & Farzaneh, Pourya, 2012. "Theory-based model of factors affecting information overload," International Journal of Information Management, Elsevier, vol. 32(6), pages 523-532.
    • Handle: RePEc:eee:ininma:v:32:y:2012:i:6:p:523-532
    DOI: 10.1016/j.ijinfomgt.2012.04.006
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