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Designing centralized waiting lists for attachment to a primary care provider: Considerations from a logic analysis

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  • Breton, Mylaine
  • Smithman, Mélanie Ann
  • Kreindler, Sara A.
  • Jbilou, Jalila
  • Wong, Sabrina T.
  • Gard Marshall, Emily
  • Sasseville, Martin
  • Sutherland, Jason M.
  • Crooks, Valorie A.
  • Shaw, Jay
  • Contandriopoulos, Damien
  • Brousselle, Astrid
  • Green, Michael

Abstract

Access to a regular primary care provider is essential to quality care. In Canada, where 15 % of patients are unattached (i.e., without a regular provider), centralized waiting lists (CWLs) help attach patients to a primary care provider (family physician or nurse practitioner). Previous studies reveal mechanisms needed for CWLs to work, but focus mostly on CWLs for specialized health care. We aim to better understand how to design CWLs for unattached patients in primary care.

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  • Breton, Mylaine & Smithman, Mélanie Ann & Kreindler, Sara A. & Jbilou, Jalila & Wong, Sabrina T. & Gard Marshall, Emily & Sasseville, Martin & Sutherland, Jason M. & Crooks, Valorie A. & Shaw, Jay & C, 2021. "Designing centralized waiting lists for attachment to a primary care provider: Considerations from a logic analysis," Evaluation and Program Planning, Elsevier, vol. 89(C).
  • Handle: RePEc:eee:epplan:v:89:y:2021:i:c:s0149718921000574
    DOI: 10.1016/j.evalprogplan.2021.101962
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