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Evaluating complex interventions in real context: Logic analysis of a case management program for frequent users of healthcare services

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  • Hudon, Catherine
  • Chouinard, Maud-Christine
  • Brousselle, Astrid
  • Bisson, Mathieu
  • Danish, Alya

Abstract

Case management programs for frequent users of healthcare services are complex interventions which implementation and application are challenging to evaluate. The aim of this article was to conduct a logic analysis to evaluate a case management program for frequent users of healthcare services. The study proceeded in three phases: 1) establishing causal links between the program’s components by the construction of a logic model, 2) developing an integrated framework from a realistic synthesis, and 3) making a new reading of the case management program in regard of the integrated framework. The study demonstrated, on one hand, strengths and weaknesses of the actual case management program, and, on the other hand, how logic analysis can create a constructive dialogue between theory and practice. The evaluative process with decision-makers, clinicians and patients has helped to make connexions between theory, practice, experience and services organization.

Suggested Citation

  • Hudon, Catherine & Chouinard, Maud-Christine & Brousselle, Astrid & Bisson, Mathieu & Danish, Alya, 2020. "Evaluating complex interventions in real context: Logic analysis of a case management program for frequent users of healthcare services," Evaluation and Program Planning, Elsevier, vol. 79(C).
    • Handle: RePEc:eee:epplan:v:79:y:2020:i:c:s014971891930285x
    DOI: 10.1016/j.evalprogplan.2019.101753
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    References listed on IDEAS

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    1. Brousselle, Astrid & Champagne, François, 2011. "Program theory evaluation: Logic analysis," Evaluation and Program Planning, Elsevier, vol. 34(1), pages 69-78, February.
    2. Tremblay, Marie-Claude & Brousselle, Astrid & Richard, Lucie & Beaudet, Nicole, 2013. "Defining, illustrating and reflecting on logic analysis with an example from a professional development program," Evaluation and Program Planning, Elsevier, vol. 40(C), pages 64-73.
    3. Greene, Jennifer C., 2013. "Logic and evaluation theory," Evaluation and Program Planning, Elsevier, vol. 38(C), pages 71-73.
    4. Patton, Michael Quinn & Horton, Douglas, 2008. "Utilization-focused evaluation for agricultural innovation," ILAC Briefs 52533, Institutional Learning and Change (ILAC) Initiative.
    5. Brousselle, Astrid & Lamothe, Lise & Mercier, Celine & Perreault, Michel, 2007. "Beyond the limitations of best practices: How logic analysis helped reinterpret dual diagnosis guidelines," Evaluation and Program Planning, Elsevier, vol. 30(1), pages 94-104, February.
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    2. Desjardins, Émilie & Sultan-Taïeb, Hélène & St-Hilaire, France & Vézina, Nicole & Ledoux, Élise & Naji, Rita & Bélanger, Patricia, 2023. "Implementation process evaluation of an ergonomic train the trainer program: How to learn from mechanisms and the temporal structure of processes?," Evaluation and Program Planning, Elsevier, vol. 97(C).
    3. Breton, Mylaine & Smithman, Mélanie Ann & Kreindler, Sara A. & Jbilou, Jalila & Wong, Sabrina T. & Gard Marshall, Emily & Sasseville, Martin & Sutherland, Jason M. & Crooks, Valorie A. & Shaw, Jay & C, 2021. "Designing centralized waiting lists for attachment to a primary care provider: Considerations from a logic analysis," Evaluation and Program Planning, Elsevier, vol. 89(C).

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