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Stimulating program implementation via a Community of Practice: A responsive evaluation of care programs for frail older people in the Netherlands

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  • Bindels, J.
  • Cox, K.
  • Widdershoven, G.
  • van Schayck, C.P.
  • Abma, T.A.

Abstract

Evaluation is often used as a vehicle to improve program implementation. To evaluate the implementation of programs that provide care for frail older people a Community of Practice (CoP) was developed in the Netherlands. The purpose of this paper is to describe and reflect on the role of a CoP in the implementation of these programs. Using a responsive evaluation approach this study was based on interviews with participating stakeholders and transcripts of the CoP meetings with 13 professionals, project managers and patient representatives. Findings showed that CoP members had unanticipated concerns regarding the pro-active approach of the programs and older people not being open to receiving care. The heterogenic composition was appreciated and fostered learning. A social infrastructure was created for active learning inside and outside the CoP. We conclude that a CoP is a useful strategy as part of an evaluation aimed at improving program implementation. Lessons learned include the importance of creating ownership among CoP members by sharing responsibilities and paying attention to the heterogenic group composition and professional language spoken to involve all members.

Suggested Citation

  • Bindels, J. & Cox, K. & Widdershoven, G. & van Schayck, C.P. & Abma, T.A., 2014. "Stimulating program implementation via a Community of Practice: A responsive evaluation of care programs for frail older people in the Netherlands," Evaluation and Program Planning, Elsevier, vol. 46(C), pages 115-121.
    • Handle: RePEc:eee:epplan:v:46:y:2014:i:c:p:115-121
    DOI: 10.1016/j.evalprogplan.2014.06.001
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    References listed on IDEAS

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    1. Lick, Dale W., 2006. "A new perspective on organizational learning: Creating learning teams," Evaluation and Program Planning, Elsevier, vol. 29(1), pages 88-96, February.
    2. Abma, T. A., 2000. "Responding to ambiguity, responding to change the value of a responsive approach to evaluation," Evaluation and Program Planning, Elsevier, vol. 23(4), pages 461-470, November.
    3. Abma, Tineke A., 2005. "Responsive evaluation: Its meaning and special contribution to health promotion," Evaluation and Program Planning, Elsevier, vol. 28(3), pages 279-289, August.
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    Cited by:

    1. Grol, Sietske & Molleman, Gerard & van Heumen, Nanne & Muijsenbergh, Maria van den & Scherpbier-de Haan, Nynke & Schers, Henk, 2021. "General practitioners’ views on the influence of long-term care reforms on integrated elderly care in the Netherlands: a qualitative interview study," Health Policy, Elsevier, vol. 125(7), pages 930-940.
    2. Barbara Mazer & Dahlia Kairy & Andréanne Guindon & Michel Girard & Bonnie Swaine & Eva Kehayia & Delphine Labbé, 2015. "Rehabilitation Living Lab in the Mall Community of Practice: Learning Together to Improve Rehabilitation, Participation and Social Inclusion for People Living with Disabilities," IJERPH, MDPI, vol. 12(4), pages 1-22, April.
    3. Bindels, Jill & Cox, Karen & Abma, Tineke A. & van Schayck, Onno C.P. & Widdershoven, Guy, 2015. "Implementing care programmes for frail older people: A project management perspective," Health Policy, Elsevier, vol. 119(1), pages 9-16.

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