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An investigation into the relationship between size and efficiency of the Italian hospitality sector: A window DEA approach


  • Pulina, Manuela
  • Detotto, Claudio
  • Paba, Antonello


This paper analyses the efficiency of hotels across all of the 20 regions in Italy using a data envelopment analysis (DEA). The empirical results indicate that Sardinia can be considered as a region "falling further behind", whereas some regions in the North and Centre of Italy can be regarded as "moving ahead". Using the island of Sardinia as a case study, approximately 150 firms are analysed in detail over the time span 2002-2005. Via a window DEA, both technical and scale efficiencies are computed. An efficiency comparison amongst hotels categorised by size and municipality is run. Finally, policy implications are drawn from the empirical findings that advise how to improve hotels that attained low efficiency scores.

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  • Pulina, Manuela & Detotto, Claudio & Paba, Antonello, 2010. "An investigation into the relationship between size and efficiency of the Italian hospitality sector: A window DEA approach," European Journal of Operational Research, Elsevier, vol. 204(3), pages 613-620, August.
  • Handle: RePEc:eee:ejores:v:204:y:2010:i:3:p:613-620

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    References listed on IDEAS

    1. Gert-Jan Hospers, 2003. "Localization in Europe's Periphery: Tourism Development in Sardinia," European Planning Studies, Taylor & Francis Journals, vol. 11(6), pages 629-645, September.
    2. Rozenn Perrigot & Gérard Cliquet & Isabelle Piot-Lepetit, 2009. "Plural form chain and efficiency: Insights from theFrench hotel chains and the DEA methodology," Post-Print halshs-00422241, HAL.
    3. Cook, Wade D. & Seiford, Larry M., 2009. "Data envelopment analysis (DEA) - Thirty years on," European Journal of Operational Research, Elsevier, vol. 192(1), pages 1-17, January.
    4. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
    5. repec:kap:iaecre:v:10:y:2004:i:3:p:215-225 is not listed on IDEAS
    6. Cullinane Kevin & Song Dong-Wook & Ji Ping & Wang Teng-Fei, 2004. "An Application of DEA Windows Analysis to Container Port Production Efficiency," Review of Network Economics, De Gruyter, vol. 3(2), pages 1-23, June.
    7. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    8. Keh, Hean Tat & Chu, Singfat & Xu, Jiye, 2006. "Efficiency, effectiveness and productivity of marketing in services," European Journal of Operational Research, Elsevier, vol. 170(1), pages 265-276, April.
    9. Botti, Laurent & Briec, Walter & Cliquet, Gérard, 2009. "Plural forms versus franchise and company-owned systems: A DEA approach of hotel chain performance," Omega, Elsevier, vol. 37(3), pages 566-578, June.
    10. Laurent Botti & Walter Briec & Gérard Cliquet, 2009. "Plural forms versus franchise and company-owned systems:ADEAapproach of hotel chain performance," Post-Print halshs-00348088, HAL.
    11. Carlos Barros & Fernando Alves, 2004. "Productivity in the tourism industry," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 10(3), pages 215-225, October.
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    Cited by:

    1. repec:eee:touman:v:36:y:2013:i:c:p:650-657 is not listed on IDEAS
    2. Alexandros Apostolakis & George Datseris & Constantine Manasakis, "undated". "Using data envelopment analysis to measure hotel efficiency in Crete," Working Papers 1203, University of Crete, Department of Economics.
    3. Cuccia, Tiziana & Guccio, Calogero & Rizzo, Ilde, 2016. "The effects of UNESCO World Heritage List inscription on tourism destinations performance in Italian regions," Economic Modelling, Elsevier, vol. 53(C), pages 494-508.
    4. Huang, Chin-wei & Ho, Foo Nin & Chiu, Yung-ho, 2014. "Measurement of tourist hotels׳ productive efficiency, occupancy, and catering service effectiveness using a modified two-stage DEA model in Taiwan," Omega, Elsevier, vol. 48(C), pages 49-59.
    5. Chao Gary H. & Hsu Maxwell K. & Haas David A., 2014. "Global Market Evaluation: A Longitudinal Efficiency Assessment Approach," Global Economy Journal, De Gruyter, vol. 14(3-4), pages 1-27, October.
    6. Falavigna, Greta & Ippoliti, Roberto & Manello, Alessandro & Ramello, Giovanni B., 2015. "Judicial productivity, delay and efficiency: A Directional Distance Function (DDF) approach," European Journal of Operational Research, Elsevier, vol. 240(2), pages 592-601.
    7. Halkos, George & Tzeremes, Nickolaos, 2011. "Regional environmental efficiency and economic growth: NUTS2 evidence from Germany, France and the UK," MPRA Paper 33698, University Library of Munich, Germany.
    8. Claudio Detotto & Manuela Pulina & Juan Brida, 2014. "Assessing the productivity of the Italian hospitality sector: a post-WDEA pooled-truncated and spatial analysis," Journal of Productivity Analysis, Springer, vol. 42(2), pages 103-121, October.
    9. Falavigna, Greta & Ippoliti, Roberto, 2011. "Data Envelopment Analysis e sistemi sanitari regionali italiani," POLIS Working Papers 159, Institute of Public Policy and Public Choice - POLIS.
    10. Li, Yongjun & Xie, Jianhui & Wang, Meiqiang & Liang, Liang, 2016. "Super efficiency evaluation using a common platform on a cooperative game," European Journal of Operational Research, Elsevier, vol. 255(3), pages 884-892.


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