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Making internal services market driven


  • Vandermerwe, Sandra
  • Gilbert, Douglas


No abstract is available for this item.

Suggested Citation

  • Vandermerwe, Sandra & Gilbert, Douglas, 1989. "Making internal services market driven," Business Horizons, Elsevier, vol. 32(6), pages 83-89.
  • Handle: RePEc:eee:bushor:v:32:y:1989:i:6:p:83-89

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    Cited by:

    1. Knut Blind, 2010. "The Role of Standards for Trade in Services: Hypotheses and First Insights," Chapters,in: The Handbook of Innovation and Services, chapter 22 Edward Elgar Publishing.
    2. Don Jeng & Sky Kuo, 2012. "Internal service quality within the different Chinese subcultures: a comparison between Taiwan, China, and Singapore," Service Business, Springer;Pan-Pacific Business Association, vol. 6(4), pages 425-458, December.
    3. Lahiri, Somnath & Elango, B. & Kundu, Sumit K., 2014. "Cross-border acquisition in services: Comparing ownership choice of developed and emerging economy MNEs in India," Journal of World Business, Elsevier, vol. 49(3), pages 409-420.
    4. repec:spr:manint:v:48:y:2008:i:4:d:10.1007_s11575-008-0027-7 is not listed on IDEAS
    5. Lings, Ian N., 2004. "Internal market orientation: Construct and consequences," Journal of Business Research, Elsevier, vol. 57(4), pages 405-413, April.
    6. repec:eee:aumajo:v:20:y:2012:i:1:p:97-107 is not listed on IDEAS
    7. repec:spr:manint:v:48:y:2008:i:5:d:10.1007_s11575-008-0035-7 is not listed on IDEAS
    8. repec:spr:manint:v:48:y:2008:i:4:d:10.1007_s11575-008-0024-x is not listed on IDEAS

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